Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Weekend Shifts
Benefits
Part-time schedule
collaborative work environment
Professional development opportunities
Engagement with the arts community
Cultural diversity and inclusion commitment
Job Description
Trinity Repertory Company, known as Trinity Rep, is a Tony Award-winning professional theater company located in Providence, Rhode Island. Founded in 1963, Trinity Rep has established itself as a leading force in American regional theater. It is committed to creating innovative and emotionally compelling productions that engage the community and inspire dialogue. The company develops and performs a range of theatrical works from classical plays to contemporary pieces, ensuring that every production connects audiences to the story and one another in meaningful and sometimes surprising ways. Beyond its stage performances, Trinity Rep is deeply invested in education through its tuition-free... Show More
Job Requirements
- High school diploma or equivalent
- One or more years of customer service experience
- Interest in or experience with arts-related enterprises
- Availability to work afternoons, evenings, weekends, and holidays
- Ability to remain stationary for prolonged periods
- Ability to ascend and descend stairs regularly
- Ability to operate office machinery including computers, printers, scanners, and copiers
- Willingness to collaborate across departments and teams
- Commitment to Trinity Rep’s values of equity and antiracism
Job Qualifications
- One or more years of professional experience in customer service
- Strong administrative and organizational skills
- Interest and/or involvement in an arts-related enterprise
- Ability to respond effectively to questions from managers, employees, patrons, and the general public in writing, by phone, and face-to-face
- Basic mathematical skills
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Proficiency with MS Office Suite, G Suite, collaboration software such as Microsoft Teams and Slack, and file sharing software like Dropbox and One Drive
Job Duties
- Ensuring patrons have an exceptional and welcoming experience
- Providing concierge-style customer service to patrons and visitors
- Processing and fulfilling ticket sales through various communication channels
- Assisting patrons with ticket exchanges and will-call duties for performances
- Responding to mail and email inquiries promptly
- Performing database cleanup and maintaining ticketing records
- Assisting in the preparation for mass ticket mailings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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