Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Job Description
Alabama State University (ASU), located in Montgomery, Alabama, is a distinguished public university known for its commitment to academic excellence, community engagement, and fostering diverse talents. ASU offers a wide range of programs and services that support student success and development, while maintaining a robust infrastructure to facilitate university operations, events, and athletics. Within this dynamic academic environment, the university operates various departments dedicated to enhancing campus life, including the Office of Operations and Event Management, a key division responsible for organizing, coordinating, and executing campus events and ticketing services.
The Ticket Office Assistant position at Alabama State University's O... Show More
The Ticket Office Assistant position at Alabama State University's O... Show More
Job Requirements
- High school diploma or GED
- Excellent communication skills
- Strong organizational skills
- Interpersonal skills
- Ability to multi-task in a fast-paced environment
- Flexible schedule to work evenings, weekends, holidays, and during major university events and athletic games
- Previous experience in customer service, sales, or event operations strongly preferred
Job Qualifications
- High school diploma or GED
- Excellent communication skills
- Strong organizational skills
- Interpersonal skills
- Ability to multi-task in a fast-paced environment
- Previous experience in customer service, sales, or event operations preferred
- Flexible schedule to work evenings, weekends, holidays, and during major university events and athletic games
Job Duties
- Greet and assist customers in a professional and courteous manner in person, by phone, and by email
- Process ticket sales, exchanges, and refunds using university's ticketing system
- Provide detailed information to patrons regarding event schedules, seating, pricing, and policies
- Prepare and distribute will-call tickets, manage group sales, and assist with season ticket packages
- Support event-day operations including ticket scanning, guest services, troubleshooting, and coordinating with ushers and security
- Maintain accurate and organized records, files, and customer databases
- Provide administrative support to the Operations and Events Management team in coordinating logistics for university events
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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