Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k) matching
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
growth opportunities
Job Description
PrimeFlight Aviation Services, Inc. is a leading provider of comprehensive commercial aviation services with a global presence spanning over 200 locations worldwide. Renowned for its commitment to excellence, PrimeFlight stands out in the aviation industry by delivering top-tier ground handling, passenger services, and operational support to airlines and airports. The company fosters a positive working environment that values respect and collaboration among team members, positioning itself as an employer of choice for individuals seeking rewarding careers in aviation. Employees enjoy competitive pay, comprehensive benefits, and robust career growth opportunities, making PrimeFlight a company dedicated to both service excellence and workforce... Show More
Job Requirements
- 18 years of age or older
- eligible to work in the United States
- ability to communicate effectively in English
- previous customer service or guest assistance experience
- strong communication and interpersonal skills
- knowledge of airport layout and ticketing/check-in procedures
- customer-focused attitude
- ability to use electronic devices including iPads, tablets, computers, and mobile devices
- eligibility to obtain necessary credentials and clearances
- flexibility to work nights, weekends and holidays
- able to perform physical tasks such as lifting up to 70 pounds, standing and walking for prolonged periods
Job Qualifications
- 18 years of age or older
- eligible to work in the United States
- communicate effectively in English including reading, writing, speaking
- previous experience in customer service or guest assistance
- strong communication and interpersonal skills
- knowledge of airport layout and ticketing/check-in procedures
- customer-focused attitude with a friendly and approachable demeanor
- ability to access and interpret information in print and electronically including use of electronic devices such as iPads, tablets, computers, and mobile devices
- effectively communicate with colleagues and clients both in-person and through electronic means
- eligibility to acquire needed credentials and clearances including FAA, TSA, Port Authority, U.S. Customs, and U.S. Postal as applicable
- flexibility to work various shifts including nights, weekends and holidays
Job Duties
- Greet passengers and provide directional assistance
- answer passenger inquiries regarding flight schedules and ticketing
- assist passengers with self-service ticketing machines
- resolve ticketing issues and concerns
- provide special assistance to passengers with additional needs
- collaborate with airline representatives to ensure accurate information
- maintain a high level of customer service and professionalism
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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