Bronco Billy's Casino logo

Bronco Billy's Casino

Third shift Host/Hostess - L'Americain

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.20 - $24.00
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Work Schedule

Rotating Shifts
Fixed Shifts
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Benefits

Medical
Dental
Vision
Voluntary life
ADD
Disability insurance
Volunteer time off
Ventra Program
401k with employer match
Paid Time Off
Tuition Reimbursement

Job Description

The Temporary is a premier gaming and entertainment establishment located in Waukegan, dedicated to becoming the area’s top destination for exceptional hospitality and guest experiences. Our mission is to create a dynamic and enjoyable environment not only for our guests but also for our team members, emphasizing career growth, personal development, and workplace fulfillment. As one of Lake County's fastest-growing industries, we pride ourselves on fostering a culture that values adaptability, continuous learning, and a commitment to excellence. Our organization is built on the cornerstone of outstanding service, ensuring every guest interaction is memorable and positive. We believe that a... Show More

Job Requirements

  • Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations
  • Ability to work under pressure and maintain composure
  • Willingness to follow all health and safety regulations
  • Proficiency in company systems including OpenTable and phone systems
  • Ability to perform opening and closing procedures
  • Strong interpersonal and communication skills
  • Bilingual is a plus

Job Qualifications

  • Skilled culinary professional with strong culinary foundation
  • Detail-oriented and organized
  • Ability to execute precise techniques under pressure
  • Strong understanding of ingredients, presentation, and timing
  • Collaborative mindset and respect for kitchen hierarchy
  • Excellent communication skills
  • Passion for hospitality and guest experience
  • Proficiency in OpenTable and food and beverage knowledge preferred
  • Ability to obtain and maintain necessary certifications and licenses

Job Duties

  • Consistently following established sequence of service to provide the highest level of service to our guests
  • Building and establishing a personal clientele through guest interaction, name/face recognition
  • Anticipating guests needs and responding appropriately
  • Greeting guests with eye contact, a smile, and a sincere welcome as soon as they enter the restaurant
  • Name usage whenever possible is key
  • Polite communication with guests regarding any delays or changes in their table or reservation
  • Sincere farewell with a smile
  • Performing all opening and closing duties daily, as assigned per shift
  • Maintaining cleanliness of host area and entrances to insure a positive first impression
  • Working as a team to insure the highest level of guest satisfaction
  • Following all policies and procedures set forth by the company
  • Following all health and safety regulations
  • Communicating effectively with management and team members alike
  • Maintaining the highest level of professionalism with both guests and team members
  • Utilizing OpenTable for reservations and walk ins to obtain guest info
  • Seating guests in a polite and efficient manner at a reasonable pace for service
  • Assisting servers/bartenders/server assistants when possible to keep the flow of the dining room moving
  • Responsible to comply with all managers and direct supervisor requests

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

OysterLink supports hiring across hospitality industries.

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