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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $39,900.00 - $64,600.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
voluntary life insurance
AD&D insurance
Disability insurance
Volunteer time off
Ventra Program
401k with employer match
Paid Time Off
Tuition Reimbursement
bonus eligible
Job Description
We are a leading gaming and entertainment hub in Waukegan, dedicated to delivering superior hospitality and an outstanding guest experience. Known for our commitment to excellence and growth, we pride ourselves on fostering a culture that values team development, well-being, and career advancement. We are situated in one of Lake County's fastest-growing industries, where our mission centers on creating an environment that is enjoyable, fulfilling, and supportive for all our employees. As a prominent player in the entertainment sector, our establishment embraces innovation and passion for hospitality, making us a top destination for visitors and locals alike seeking exceptional service... Show More
Job Requirements
- High school diploma or GED preferred
- At least 1 year experience in a similar role preferred
- Ability to obtain and maintain certifications and licenses as required by local gaming regulations
- Knowledge of food and beverage service standards
- Proficient computer skills
- Ability to work in an environment with bright lights and noise
- Ability to stand and walk for long periods
Job Qualifications
- High school diploma or GED preferred
- Minimum 1 year experience in a similar position preferred
- Bilingual abilities a plus
- Knowledge of service standards and food and beverage products
- Strong computer skills
- Ability to work in a casino environment with exposure to bright lights and noise
- Ability to stand and walk for extended periods
Job Duties
- Ensure excellent internal and external guest service
- Monitor all beverage outlets for compliance with company standards and regulations
- Review administrative duties performed by beverage supervisors for accuracy and compliance
- Adjust staffing levels based on business needs
- Assist in establishing and monitoring budget goals for the Food and Beverage department
- Manage personnel-related tasks including interviewing, hiring, scheduling, coaching, training, evaluating, promoting, and counseling
- Establish and enforce standards of service for each food and beverage outlet
- Represent the department in labor and employee-related hearings
- Perform other reasonable duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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