Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $90,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Matched 401(k)
Paid vacation
growth opportunities
Employee Discounts
Bonus opportunities
Job Description
Cinema West is a leading cinema exhibition company dedicated to providing exceptional movie-going experiences to communities. With a strong emphasis on delivering memorable and entertaining moments in a clean, safe, and modern environment, Cinema West operates year-round, 365 days a year. The company is known for its commitment to quality guest service, innovative theatre operations, employee development, and community engagement. With an extensive team and leadership dedicated to fostering growth and excellence, Cinema West offers a dynamic and rewarding workplace for its employees. The theatre includes multiple locations equipped with advanced projection and sound technology, comfortable seating, and a wide... Show More
Job Requirements
- bachelor’s degree or equivalent experience
- five years of management experience in theatre or retail
- availability to work weekends, nights and holidays
- ability to work on-site at the theatre
- demonstrated leadership skills
- excellent communication skills
- knowledge of operational budgeting and financial reporting
- capability to manage and motivate staff
- strong organizational skills
- commitment to guest service
- ability to comply with company policies and local regulations
Job Qualifications
- bachelor’s degree in business administration or related field preferred
- minimum five years experience in theatre or retail leadership or management
- proven ability to lead and develop a team
- strong financial acumen and experience with budgeting and expense control
- excellent communication and interpersonal skills
- knowledge of local, state and federal laws applicable to theatre operations
- experience with inventory management and loss prevention
- ability to work flexible hours including nights, weekends and holidays
- demonstrated commitment to customer service excellence
- experience in performance management and employee development
- strong problem-solving and decision-making abilities
- ability to maintain a safe and compliant workplace
- proficiency with Microsoft Office and point-of-sale systems
Job Duties
- establishing and maintaining exceptional guest services
- overseeing all aspects of the theatre’s operation and enforcing company policies
- ensuring maximum sales and profitability through merchandise, inventory, expense control, payroll, human resources management
- managing operating costs
- lead, guide and mentor employees/staff to maximize the theatre’s profitability
- provide hands-on, lead-by-example leadership to staff/employees
- analyze business trends to develop and implement plans to increase sales and meet/exceed goals
- minimize shrink, expenses and payroll
- manage risks such as employees’ and guests’ safety, loss prevention and emergency situations
- ensure compliance with all internal company policies and procedures through regular theatre management/staff meetings, theater walk-throughs, audits
- ensure compliance with all local, state and federal laws
- maintain compliance with fire, health, building and labor laws, regulations and statutes
- manage human resources responsibilities including hiring/firing employees, managing staff, conducting safety meetings, facilitating proper communication, enforcing policies, overseeing illness and injury prevention programs, monitoring and enforcing company standards
- partner with the Corporate Office to set and maintain financial goals and brand/marketing standards
- understand the theatre’s financials and key performance metrics
- achieve or exceed key financial and metric targets
- maintain a world-class showcase theatre including professionalism, respect, cleanliness, and theatre-pride
- continually offer suggestions for improvement to management
- resolve theatre/operational issues timely and professionally
- assume full responsibility for nightly/weekly documentation and reporting including cash handling, deposits, coupons, gift certificates
- ensure appropriate merchandise stock levels and concession items are effectively stocked
- ensure theatre operations remain under budget and financially sustainable
- control costs including operating expenses, supplies, concessions, janitorial fees and maintenance charges
- ensure all repairs and maintenance are timely and cost-effective
- manage employee work schedules to maximize efficiencies and minimize payroll costs
- develop, train and mentor high-performing employees for positional upward mobility
- complete employees’ annual or periodic performance reviews
- resolve employee conflict and issues
- partner with HR to ensure Cinema West is the employer-of-choice
- create a workplace that respects employees from different backgrounds, values diversity, and is equitable and inclusive
- document and develop performance improvement plans for poor performing employees
- create a high-morale workplace
- train employees in all aspects of theatre operations
- communicate regularly with assistant managers about achieving desired results
- coach for improvement at all employee levels
- create a great workplace by retaining and rewarding high performers and coaching others as needed
- strive for Cinema West to be the number one theatre-of-choice for all guests
- partner with employees/staff to create outstanding guest experiences
- ensure all guests receive an outstanding theatre experience service by providing an impressive, friendly, respectful, safe and clean theatre
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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