Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Career growth potential
Complimentary movie tickets
Discounted meals
Job Description
IPIC Theaters is a premier entertainment company that combines luxury cinema experiences with exceptional dining services, creating an immersive environment where moviegoers can enjoy both high-quality films and gourmet meals. Known for its innovative approach to the theater industry, IPIC Theaters prides itself on delivering an unparalleled level of guest service, comfort, and sophistication, revolutionizing the traditional movie theater concept. With multiple locations and a focus on premium amenities, the company is dedicated to maintaining high standards of hospitality, cleanliness, and operational excellence. IPIC is also recognized as an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace... Show More
Job Requirements
- At least a high school diploma or equivalent
- Minimum 2 years of experience in food and beverage or hospitality operations
- Proven supervisory skills
- Ability to communicate effectively in English
- Strong leadership and organizational skills
- Must be able to stand for extended periods and perform physical tasks including lifting and carrying loads up to 50 pounds
- Flexible availability to work various shifts including evenings, weekends, and holidays
Job Qualifications
- At least 2 years of experience in large, complex operation with strong focus on food and beverage program, hospitality, and brand management
- Progressive growth from hands-on, frontline roles to supervision preferred
- Previous supervisory experience in hospitality industry preferred
- Solid judgment, decision making, and conflict resolution skills with guests, staff, and peers
- Solid communication skills, solid executive presence, self-confidence, and professional maturity
- Good listener, patient in stressful situations and genuine in desire to resolve issues
- Ability to perform physical tasks such as standing, bending/kneeling, lifting, and carrying up to 50 pounds
Job Duties
- Ensure guests are attended to in a prompt, efficient and personalized manner
- Ensure that the restaurant and theater facilities are kept clean, well-stocked and organized
- Assist in the training of new team members, as well as the continuous training of existing staff
- Work scheduled opening, mid, and closing shifts and attend additional required events such as manager meetings, staff meetings, and training seminars
- Manage daily operations including cleanliness, repairs and maintenance, organization, staffing, side work, checklist, and manager on duty execution plan
- Handle guest complaints and resolve issues timely
- Assist in monitoring staff's compliance with safety, health code, and sanitation requirements
- Ensure guest satisfaction with all services provided
- Ensure timely reporting of team member or guest injuries or concerns to manager on duty or senior general manager
- Provide exceptional guest service, promote hospitality and lead staff to do the same
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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