Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.96
Work Schedule
Weekend Shifts
Benefits
competitive hourly wage
Work in a cultural environment
Opportunity to gain experience in theater management
Training and development opportunities
Collaborative team atmosphere
flexible scheduling
Job Description
The Michael A. Guido Theater is a distinguished cultural venue dedicated to providing exceptional entertainment experiences to the community. Known for its outstanding performances, ranging from theatrical plays to musical events, the theater is committed to creating a welcoming, safe, and comfortable environment for all patrons. The theater's focus on community engagement and quality performances has established it as a vital cultural asset in its region. With a well-established reputation, the Michael A. Guido Theater continually seeks dedicated professionals to join its team and contribute to its mission of delivering excellent arts and entertainment.
We are currently hiring a F... Show More
We are currently hiring a F... Show More
Job Requirements
- Must be at least 18 years of age
- Must be available to work evenings and weekends
- Must submit to a criminal history check and drug screen
- Prior experience in customer service or theater operations preferred
- Ability to work flexible hours depending on scheduled events
- Strong communication skills
- Ability to handle emergency situations effectively.
Job Qualifications
- Two years of professional experience as usher or house manager preferred
- Excellent communication and interpersonal skills
- Ability to remain calm and professional during emergency situations
- Experience working with diverse populations
- Basic knowledge of emergency procedures and safety protocols
- Ability to train and supervise volunteers
- Dependability and strong attention to detail.
Job Duties
- Unlocks doors and turns on lobby lights prior to performances and performs pre-show safety check using established checklist
- Checks public areas, restrooms, lobbies, theater, foyer and front of building and addresses appearance and/or safety problems
- Supervises and trains volunteer ushers on emergency situations, seating, holds and Special Assistance seating
- Explains emergency procedures and exit patterns to volunteer ushers prior to each performance
- Coordinates between patrons and box office to resolve seating problems
- Assists late-arriving guests and guests returning to their seats during the performance
- Remains in lobby or theater throughout the performance and posts in prominent location during intermission and following performances to handle patron inquiries
- Coordinates resumption of the performance following intermission with the Stage Manager
- Ensures house is checked for litter and personal belongings and returns found items to the box office
- Turns off lights in public areas and locks front doors once patrons have cleared the building
- Explains patron services and policies
- Oversees preparation and distribution of programs
- Completes accident report forms for any incidents occurring while on duty
- Follows emergency procedures established by the Theater Manager and handles emergency situations including evacuations, alarms, security breaches, illness, and inclement weather
- Notifies emergency authorities and coordinates emergency actions with the Stage Manager and ushers
- Demonstrates regular and predictable attendance.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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