Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $12.00 - $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the hospitality industry. Established as a dominant player in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate has expanded its presence internationally with operations in Europe, Latin America, and the Caribbean. With an impressive portfolio of global properties representing an asset value exceeding $20 billion and generating over $5 billion in cumulative revenues, Highgate provides expert guidance through every stage of the hospitality property lifecycle — from planning and development to recapitalization and disposition. The company... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 3 years food and beverage serving or related experience at a luxury hotel or restaurant
- Excellent reading, writing and oral proficiency in English
- Proficient knowledge of wines, spirits and mixed drinks
- Ability to stand for entire shift
- Ability to lift, carry, push or pull up to 50 pounds
- Ability to maneuver in dining area carrying full trays
- Flexible to work long hours
- Effective verbal and written communication skills
- Ability to multitask and prioritize
- Friendly, courteous and service-oriented attitude
- Maintain high personal appearance and grooming standards
- Comply with hotel standards and regulations
- Attend all required meetings and trainings
- Ability to maintain confidentiality
- Able to cross-train in other hotel areas
- Effective problem-solving and anticipating needs
- Maintain regular attendance as per schedule
- Perform other duties as assigned
Job Qualifications
- High school diploma or equivalent
- Excellent reading, writing and oral proficiency in English
- Minimum 3 years food and beverage serving or related experience at luxury hotel or restaurant
- Proficient knowledge of wines, spirits and mixed drinks
Job Duties
- Be attentive, friendly, helpful and courteous to guests, managers and fellow employees
- Have thorough knowledge of menus and current specials
- Service guests with food and beverage requirements efficiently and courteously
- Pre-bus tables removing soiled dishes after each course
- Be familiar with the operation of the P.O.S system
- Perform cashiering functions by closing checks and preparing end of shift paperwork
- Perform opening and closing procedures and side-work duties
- Ensure tables and side stands are stocked, tidy and clean
- Service guests to standard steps of service
- Breakdown trays of soiled dishes and linen in dishroom
- Answer telephone according to standards
- Consistently upsell food, beverage and promotional items
- Be familiar with fire extinguisher locations and usage
- Receive and deliver food and beverage orders
- Collect payment
- Ensure overall guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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