Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.23
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
401K Matching
employee discount
Professional development assistance
Referral program
Retirement Plan
On-site leadership training
CPR Certification
Most Federal Holidays off
Continuing education opportunities
External higher education tuition discounts
Access to free massages through The Spa at Northwest
Mental health reimbursement program
Job Description
Northwest Career College is a leading educational institution based in Las Vegas, Nevada, dedicated to providing high-quality career training and fostering professional growth. Renowned for its commitment to excellence, Northwest Career College has earned multiple accolades including Best of Las Vegas, Inc. 5000 recognition, Talk of the Town honors, and Green Globes Building Certification. The college emphasizes not only academic achievement but also community impact and sustainable practices, setting a strong foundation for its students' success. Operating in a fast-paced, student-centered environment, the institution prides itself on delivering innovative education in a supportive atmosphere, ensuring that each student is prepared... Show More
Job Requirements
- HS diploma or equivalent
- 2-3 years of in-field experience as a massage therapist
- previous experience in a leadership, lead, or senior role
- previous experience working in a spa, medical office, or wellness center
- active Nevada State Board of Massage Therapy License
- ability to work effectively with diverse populations
- ability to communicate effectively, both orally and in writing
Job Qualifications
- Must have a minimum of two years of work experience in the massage therapy field with diploma, degree, or certificate
- must have a minimum of three years of work experience in the massage therapy field without diploma, degree, or certificate
- successful completion of High School, its equivalent, or a state-authorized examination certificate
- ability to work effectively with diverse populations
- ability to communicate effectively, both orally and in writing
- knowledge of and ability to apply relevant current education methodologies and techniques
- active Nevada State Board of Massage Therapy License
Job Duties
- Welcome and assist clients, guests, and students in person or by phone
- respond to or route inquiries professionally
- schedule appointments and perform appointment confirmations via calls or texts
- conduct facility tours to educate clients about services offered at The Spa at Northwest
- respond to and manage client escalations with professionalism and empathy
- ensure a warm, welcoming, and efficient front-office experience for all visitors
- assist with front office staffing coverage and day-to-day coordination as needed
- maintain confidentiality in all student and client interactions
- review and adhere to departmental Standard Operating Procedures (SOPs)
- support staff in assigned project-based work
- other duties as assigned by the Front Office Department supervisor
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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