Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Meal Allowances
Tips
Job Description
Rosewood Miramar Beach, located in the picturesque community of Montecito, California, is a prestigious luxury resort situated on one of Southern California's most beautiful and exclusive beaches. Recognized globally, it proudly holds the coveted Forbes Five-Star rating, ranking it among the elite 15 properties worldwide with this distinction. The estate spans 16 acres and exudes style, grace, and glamour with its residential-style design, offering guests 153 ultra-luxury accommodations. These include beachfront rooms and suites, signature suites, and multi-bedroom bungalows that provide an incomparable experience of comfort, elegance, and privacy.
The resort features numerous upscale amenities to elevate the luxu... Show More
The resort features numerous upscale amenities to elevate the luxu... Show More
Job Requirements
- Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding
- Must be able to perform job functions with attention to detail, speed, and accuracy
- Prioritize, organize and follow-up
- Be a clear thinker, remain calm and resolve problems using good judgment
- Follow directions thoroughly
- Understand a guest’s service needs
- Work cohesively with co-workers as part of a team
- Work with minimal supervision
- Maintain confidentiality of guest information and pertinent hotel data
- Knowledge and ability to perform job functions with attention to detail, speed and accuracy
- Ability to prioritize, organize and follow through
- Ability to be a clear thinker, remain calm and resolve problems using good judgment
- Ability to work well under pressure of meeting production schedules and timelines for guests' hot food orders
- Ability to maintain good coordination
- Ability to transport cases of received goods to the workstation
- Ability to work an 8-12-hour shift in hot, noisy and sometimes close conditions
- Ability to work with all products and food ingredients involved
- Ability to use all senses to ensure quality standards are met
- Ability to differentiate dates
- Ability to operate, clean and maintain all equipment required in job functions
- Ability to comprehend and follow recipes
- Ability to perform job functions with minimal supervision
- Ability to work cohesively with co-workers as part of a team
- Required to speak, read, and write English, with fluency in other languages preferred
Job Qualifications
- Diploma/Some college or an equivalent combination of education and work-related experience
- Must have a current and valid Food Handler Certification
- Must have a current and valid Responsible Beverage Service Certification and Alcoholic Beverage Control (ABC) Server ID
- Minimum 21 years of age to pour alcoholic beverages
- Minimum three years’ experience in restaurant service
- Hotel operational exposure, i.e., F&B, is preferred
- Experience with a luxury or ultra-luxury property or brand is preferred
Job Duties
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards
- Ensure that standards are maintained at a superior level on a daily basis
- Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the restaurant
- Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware, and garnishes in the restaurant
- Maintain knowledge of the characteristics and description of every wine/champagne by the glass and major wines on the wine list
- Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
- Maintain complete knowledge of VIPs as determined by Hotel & Club Members
- Maintain complete knowledge of correct maintenance and use of equipment
- Use equipment only as intended
- Maintain complete knowledge of P.O.S. and manual systems
- Complete opening side duties as assigned
- Follow up on special arrangements to ensure compliance with such
- Take guests’ food and beverage orders, utilizing suggestive selling techniques
- Record order of guest following departmental service procedures
- Input order into system and ensure transmission of food orders is verified by kitchen
- Communicate additional meal requirements and special requests to the kitchen
- Prepare all Table Side dishes and drinks
- Retrieve all alcoholic beverage items from bar and serve to guest in accordance with the departmental standards
- Open and serve wine/champagne bottles in accordance with departmental standards
- Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards
- Anticipate guests' needs, respond promptly, and acknowledge all guests
- Maintain positive guest relations at all times
- Be familiar with all hotel services/features and local attractions/activities
- Handle guest complaints following the six-step procedure and ensuring guest satisfaction
- Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas
- Guide the activities of the assigned Server Assistant to ensure optimum service to guests
- Present guest checks and process payments through the Cashier
- Adhere to payment, cash handling and credit policies/procedures
- Collect and report tips at the end of the assigned shift
- Complete closing side duties
- Exhibit a friendly, helpful, and courteous manner when dealing with guests and fellow employees
- All other duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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