THE OPTIMIST HOST/ESS – UP TO $24/hr. (Germantown)
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.00 - $24.00
Work Schedule
Flexible
Benefits
Supportive culture
Performance-based raises
holiday time off
Dining Discounts
leadership training
Mentorship programs
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Job Description
Rocket Farm Restaurants is a renowned hospitality group with a core philosophy that profoundly shapes its company culture: "We serve the person who is serving the guest." This deeply held belief underscores the way team members are treated and valued, fostering an environment where dignity, respect, and care extend seamlessly from the kitchen to the dining room. The organization is committed to creating a workplace where employees feel supported and empowered, reflecting this ethos in their daily interactions. Known for its dynamic approach to restaurant management, Rocket Farm Restaurants operates in multiple cities, including Atlanta, Charlotte, Nashville, Houston, Raleigh, and... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hosting role preferred
- Ability to use reservation management software such as OpenTable
- Strong communication and interpersonal skills
- Positive and friendly attitude
- Ability to work flexible hours including evenings, weekends, and holidays
- Physical ability to stand for extended periods
- Team-oriented mindset
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or host/hostess role preferred
- Familiarity with OpenTable or similar reservation systems preferred
- Strong interpersonal and communication skills
- Ability to remain positive and energetic in a fast-paced environment
- Team player with a commitment to supporting coworkers and maintaining a respectful work environment
- Knowledge of food and beverage service is a plus
Job Duties
- Greet and welcome guests with a warm and friendly demeanor
- Manage guest seating and reservation flow using OpenTable
- Collaborate with front-of-house staff to ensure smooth dining operations
- Take cues from guests’ behavior to tailor exceptional guest experiences
- Maintain cleanliness and organization of the host station and waiting area
- Communicate effectively with kitchen and serving staff to coordinate guest services
- Address guest inquiries and resolve any seating-related issues promptly
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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