Ojai Valley Inn

The Oak - Host/Hostess PT

Job Overview

briefcase

Employment Type

Hourly
clock

Compensation

Type:
Hourly
Rate:
Exact $20.60
clock

Work Schedule

Standard Hours
Flexible
Weekend Shifts
diamond

Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible scheduling
Employee wellness programs

Job Description

The Ojai Valley Inn & Spa is a prestigious and iconic luxury resort located in the picturesque Ojai Valley, California. Known for its exceptional hospitality, breathtaking natural surroundings, and commitment to providing an unparalleled guest experience, the resort offers a blend of classic elegance and modern amenities. The establishment boasts exquisitely landscaped grounds, luxurious accommodations, a world-class spa, and a variety of high-end dining options that consistently receive outstanding reviews. The resort is a favored destination for both leisure travelers and business guests seeking a serene escape or a refined setting for meetings and events. As a cornerstone of the... Show More

Job Requirements

  • Legal ability to work in the US
  • Ability to lift 15-50 lbs and stand for 6-8 hour shifts
  • Ability to communicate clearly in English with guests and staff
  • Excellent interpersonal and people skills
  • Ability to prioritize and organize work assignments
  • Ability to work without constant supervision
  • Ability to maintain discretion and confidentiality
  • Ability to remain calm and courteous in difficult situations
  • Must possess a professional appearance
  • Flexible schedule availability including weekends and holidays

Job Qualifications

  • Minimum two years hosting experience preferably in hotel or upscale establishment
  • Basic knowledge of food and beverage preparation and service standards
  • High school graduate
  • Excellent verbal and written communication skills in English
  • Ability to work flexible schedule including nights, weekends, and holidays
  • Positive, outgoing and friendly personality
  • Ability to follow professional presentation, grooming, body language, and verbiage standards
  • Ability to work effectively in a team environment
  • Knowledge of Ojai Valley Inn's philosophy and practices

Job Duties

  • Greet guests warmly and seat them efficiently
  • Attend and participate in all required meetings
  • Confirm and manage reservations including waitlists
  • Maintain cleanliness and organization of host stand and entrance
  • Monitor guest satisfaction and handle complaints diplomatically
  • Collaborate with other departments to ensure seamless guest experiences
  • Respond appropriately to emergency and safety situations as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location