Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Zachry Hospitality, headquartered in San Antonio, Texas, stands as a prominent leader in the development, management, and ownership of hospitality assets. The company prides itself on delivering extraordinary service tailored to the distinct needs of its markets and guests. With a history steeped in success and a commitment to core values, Zachry Hospitality has built its reputation on dedication to client satisfaction, business partnerships, and fostering a familial culture among team members. They emphasize doing the right thing because it aligns with their principles, creating an environment brimming with service and accountability. Their passion for hospitality is contagious, and they... Show More
Job Requirements
- Ability to stand and walk for extended periods
- Ability to work outdoors in various Texas weather conditions
- Ability to lift up to 25 lbs and enter/exit vehicles frequently
- Flexible schedule including weekends, holidays, and evenings
- Ability to work peak occupancy periods and special events
Job Qualifications
- Minimum 2-3 years of valet or guest services experience, with at least 1 year in a leadership or lead role preferred
- Experience in a luxury hotel or high-end hospitality environment preferred
- Valid driver’s license with a clean driving record
- Ability to drive both manual and automatic transmission vehicles
- Strong communication, leadership, and problem-solving skills
- Experience handling luxury, exotic, and high-value vehicles
- Knowledge of Forbes or AAA Five-Diamond service standards preferred
- Bilingual (English/Spanish) a plus
Job Duties
- Deliver a refined and professional arrival and departure experience aligned with 5-star luxury standards
- Provide personalized service to VIPs, repeat guests, and guests with special needs
- Address and resolve guest concerns promptly and professionally
- escalate issues to management when necessary
- Maintain a polished and professional curbside presence consistent with the hotel’s luxury brand
- Assist in supervising daily valet operations, including staffing coverage, vehicle flow, and parking logistic
- Ensure the safe handling, parking, and retrieval of guest vehicles, including luxury and exotic automobiles
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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