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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $19.07 - $19.57
Job Description
Rosewood Miramar Beach, located in the prestigious Montecito community of Santa Barbara, California, is a luxury resort known for its stunning beachfront location and exceptional service. As one of just 15 properties worldwide to earn the prestigious Forbes Five-Star designation, Rosewood Miramar Beach offers an unparalleled experience that combines residential-style accommodations with world-class amenities. The property spans 16 acres and boasts 153 ultra-luxury guest rooms and suites, including beachfront rooms, signature suites, and multi-bedroom bungalows designed to provide guests with comfort and elegance. The resort features a range of high-end amenities including the Forbes Five-Star Sense, A Rosewood Spa, a... Show More
Job Requirements
- Minimum two years' experience in restaurant service
- High school diploma or equivalent
- Valid Food Handler Certification
- Valid Responsible Beverage Service Certification
- Valid Alcoholic Beverage Control (ABC) Server ID
- Minimum 21 years of age
- Ability to perform duties with attention to detail, speed and accuracy
- Ability to prioritize, organize and follow up
- Ability to remain calm and resolve problems using good judgment
- Ability to work cohesively within a team
- Ability to maintain confidentiality
- Ability to communicate effectively in English
Job Qualifications
- High school diploma or an equivalent combination of education and work-related experience
- Must have a current and valid Food Handler Certification
- Must have a current and valid Responsible Beverage Service Certification and Alcoholic Beverage Control (ABC) Server ID
- Minimum 21 years of age to pour alcoholic beverages
- Minimum two years' experience in restaurant service
- Hotel operational exposure (i.e. F&B) preferred
- Ability to perform job functions with attention to detail, speed and accuracy
- Ability to prioritize, organize and follow through
- Clear thinker, remain calm and resolve problems using good judgment
- Ability to work cohesively with co-workers as part of a team
- Ability to maintain confidentiality of guest information and pertinent hotel data
- Ability to communicate effectively with guests and co-workers
Job Duties
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards
- Ensure that standards are maintained at a superior level on a daily basis
- Maintain complete knowledge of table, seat, station numbers, room capacity, hours of operation, proper table set-up and dress code of the restaurant
- Greet all restaurant guests, be knowledgeable about the area and provide information when asked
- Receive incoming calls, accurately book reservations for guests
- Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant
- Maintain complete knowledge of all menu items, prices, and preparation method/time
- Complete opening side duties as assigned including checking quality and amount of all restaurant stock and supplies using checklist, folding napkins, requisitioning all necessary supplies and transport from storeroom to restaurant, setting tables according to service standards, ensuring a sufficient supply of all silverware, glassware and chinaware for service
- Follow up on special arrangements to ensure compliance
- Communicate any meal requirements and special requests to the servers and kitchen
- Check storage areas for proper supplies, organization and cleanliness
- Anticipate guests' needs, respond promptly and acknowledge all guests
- Maintain positive guest relations at all times
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
- Handle guest complaints following the six-step procedure and ensuring guest satisfaction
- Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees
- Perform all other duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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