The Lindy Renaissance Charleston Hotel - Operations Supervisor
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,366.45 - $52,379.15
Work Schedule
Flexible
Benefits
Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability income
Long-term disability income
Term life and AD and D insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Renaissance Charleston Historic District Hotel stands proudly in the heart of historic downtown Charleston, offering guests an elegant and unforgettable experience. This distinguished hotel is reputed for its refined accommodations, featuring beautifully furnished rooms that boast marble bathrooms, 32-inch flat screen TVs with cable and satellite channels, mini-bars, and tea and coffee making facilities. Guests enjoy exceptional amenities including a refreshing pool and an on-site restaurant providing delectable dining options. The hotel’s prime location, just three blocks from the vibrant City Market and King Street shops, ensures that visitors have easy access to Charleston’s rich culture, shopping, and entertainment. Additionally,... Show More
Job Requirements
- High school diploma or equivalent
- 2 to 3 years of progressive experience in hotel or related field
- valid driver’s license for applicable state
- ability to communicate clearly
- ability to evaluate and make decisions quickly
- ability to manage stress and handle disputes
- initiative and anticipation in job tasks
- maintain composure under pressure
- effective problem-solving ability
- ability to synthesize complex information
- good listening skills
- ability to handle basic financial data
- availability to work varied schedules
- ability to handle cash responsibly
- ability to follow safety procedures
- ability to drive safely for business purposes
Job Qualifications
- At least 2 to 3 years of progressive experience in a hotel or related field
- high school diploma or equivalent
- valid driver’s license for the applicable state
- ability to convey information and ideas clearly
- ability to quickly and accurately evaluate and select among alternative courses of action
- capability to work well in stressful, high pressure situations
- proactive in job performance
- maintain composure and objectivity under pressure
- effective problem handling skills
- ability to assimilate complex information and data
- effective listening and understanding skills
- ability to work with and understand financial information and basic arithmetic
- strong communication and interpersonal skills
- leadership qualities
Job Duties
- Approach all encounters with guests and associates in a friendly, service-oriented manner
- maintain regular attendance in compliance with Aimbridge Hospitality standards
- maintain high standards of personal appearance and grooming, including wearing proper uniform and name tag
- maintain a friendly and warm demeanor at all times
- comply with Aimbridge Hospitality standards and regulations to encourage safe and efficient operations
- establish and maintain good communications and teamwork within the hotel
- monitor all VIP and special guest requests
- fully comprehend and execute all phases of the front desk computer system and checklist
- be familiar with Property Management System (PMS)
- monitor and follow up on cash overages and shortages
- enforce Aimbridge Hospitality policies
- ensure employees are attentive, friendly, and courteous
- assist in preparation of staff schedules according to business forecasts
- assist food and beverage, front desk, and housekeeping departments based on need
- assist in training new hires and current associates
- ensure associates adhere to Aimbridge Hospitality standards
- be familiar with emergency procedures and able to react to emergencies
- assist in monthly inventories and reconciliations
- follow up on accidents, problems, or guest complaints
- answer guest inquiries professionally and timely
- help maintain productivity levels
- perform other duties as required by management
- access back of house areas and sensitive information
- handle cash and balance bank securely
- interact with guests and colleagues
- control access to sensitive hotel areas
- drive safely on behalf of the company
- maintain a high level of trust and responsibility
- represent the company with reputation and sound judgment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
You may be also interested in:
Popular Cities
Similar Jobs