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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
Employee assistance program
Health Insurance
Disability insurance
Paid Time Off
AD&D insurance
401(k)
Vision Insurance
Job Description
Join our vibrant team as a Front Desk Agent at a leading hotel known for its exceptional guest service and welcoming atmosphere. Our hotel prides itself on delivering outstanding hospitality experiences that leave lasting impressions on every guest. As a cornerstone of our operation, the Front Desk Agent plays a crucial role in creating a warm and inviting environment right from the moment guests arrive. This position is perfect for individuals passionate about hospitality who excel at multitasking and have a natural ability to solve problems quickly and efficiently.
At the heart of this role is guest interaction... Show More
At the heart of this role is guest interaction... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in hotel or customer service
- knowledge of hotel management software
- strong communication skills
- problem-solving skills
- ability to multitask
- customer-oriented attitude
Job Qualifications
- high school diploma or equivalent
- experience in hotel or related hospitality field preferred
- familiarity with hotel management software
- proficiency with Microsoft Office suite
- excellent communication and interpersonal skills
- strong problem-solving abilities
- ability to multitask effectively in a fast-paced environment
Job Duties
- greet and welcome guests warmly
- manage smooth check-in and check-out processes
- handle guest inquiries and requests promptly
- coordinate with hotel departments to fulfill guest needs
- manage reservations and financial transactions accurately
- resolve guest issues and complaints efficiently
- maintain a well-organized front desk area
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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