The Kitchen by Wolfgang Puck Server Assistant - 2nd Shift
Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Discounted downtown parking
Free Employee Meals
DailyPay
hotel discounts
Restaurant Discounts
Job Description
AHC Hospitality is a distinguished and expansive hospitality company that owns and operates a diverse portfolio of hotels, restaurants, and resorts. With a reputation for excellence and a commitment to delivering exceptional guest experiences, AHC Hospitality has become synonymous with quality and hospitality in the industry. Their portfolio includes prestigious properties such as the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown, each offering a unique atmosphere and tailored experience for guests. The company values both its guests and associates, seeking to create an environment where employees can grow their careers while... Show More
Job Requirements
- High school diploma or GED
- Must have some restaurant experience
- Punctuality
- Attention to detail
- Dedication to teamwork
- Ability to work in a fast paced environment
- Ability to maintain a professional demeanor, and keep a positive attitude
- Must be able to follow written or verbal instructions from management while staying flexible
Job Qualifications
- Must have some restaurant experience
- High school diploma or GED
- Related experience and/or training
Job Duties
- Execute timely and courteous service to guests following strict adherence to Wolfgang Puck policies and procedures
- Follow the exact runner sequence of service procedures as outlined by Wolfgang Puck policy at all times
- Assure and maintain highest standard of service, sanitation and hospitality
- Work in clean, sanitary manner keeping service stations clean during shift and thoroughly cleaned and organized for the next shift
- Perform in-house janitorial cleaning at close of business or prior to opening as directed by manager
- Work closely with store management and other employees to hospitable experience
- Be properly dressed in uniform and maintain a clean, professional appearance throughout shift
- Set-up, break-down and continual maintenance of line and service stations
- Attend pre-shift meeting
- Assist servers in keeping area organized
- empty trash containers at service stations as needed
- Assist servers with food delivery and beverage delivery and refills when necessary
- Perform table maintenance support, cleaning and re-setting
- Happily assists other employees in their tasks
- Perform station opening, closing and sidework duties each shift, and check out with manager
- Encourage and praise trainees for good performance
- Be patient with trainees questions and different levels of experience
- Be aware of posted information from previous pre-shifts and follow through accordingly
- Communicate any food that has to be re-made, or thrown out for any reason to the expediter
- Communicate any irregularities, 86s or other pertinent information to the manager
- Notify the manager of any guest complaint no matter how small it may seem
- Notify the manager of any problems with equipment or breakage that would affect the supply of necessary items for service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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