The Gunter Hotel San Antonio Riverwalk - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $28,547.63 - $35,702.36
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Work Schedule

Day Shifts
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Benefits

AD&D insurance
Disability insurance
Health Insurance
Dental Insurance
Paid Time Off
Employee assistance program
Vision Insurance

Job Description

The Gunter Hotel, steeped in rich traditions and located in the heart of Downtown San Antonio, is a historic landmark dating back to 1909. As a cherished part of the citys unique heritage, the hotel is listed on the National Register of Historic Places. Guests enjoy a vibrant atmosphere with nearby attractions such as the river walk and the Alamo, complemented by onsite amenities like the popular speakeasy Bar 414 and Market on Houston offering fresh, seasonal dishes. The Gunter Hotel caters to both business and leisure travelers, promising a memorable and inviting experience for all visitors. The hotel prides... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Proven ability to deliver exceptional guest service and enhance guest satisfaction
  • Strong verbal and written communication skills
  • Ability to multitask in a fast-paced environment
  • Problem-solving skills with the ability to resolve guest concerns quickly and accurately

Job Duties

  • Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
  • Effectively convey information and ideas, and address guest inquiries and issues promptly
  • Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
  • Work with and understand financial information, performing basic arithmetic functions as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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