The Boca Raton

The Flamingo Grill Host

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $18.00 - $18.50
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program

Job Description

This prestigious establishment is a refined volume restaurant known for delivering exquisite dining experiences through impeccable service and a warm, welcoming atmosphere. Committed to excellence in hospitality, the restaurant has built a solid reputation among guests for its refined ambiance and top-quality cuisine, making it a favored destination for both locals and visitors. The company places a strong emphasis on maintaining high standards of service and professionalism, ensuring every guest feels valued from the moment they enter until their departure. The workplace culture is dynamic and team-oriented, offering staff members opportunities to grow and develop their skills within a supportive... Show More

Job Requirements

  • high school graduate or equivalent required
  • restaurant greeter experience preferred
  • must obtain any government required licenses or certificates, examples include a Washington Health Card Permit
  • Oregon Liquor Service Permit
  • Alcohol Service Permit
  • CPR certification and/or 1st aid training preferred
  • lifting 50 lbs maximum with frequent lifting and carrying of objects weighing up to 25 lbs
  • requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing

Job Qualifications

  • knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations
  • ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials
  • ability to speak the English language sufficient to conduct small employee meetings to impart new information
  • ability to remember, recite and promote the variety of menu items
  • ability to move throughout a crowded room to seat guests
  • ability to effectively deal with customer complaints and concerns in a friendly and positive manner, involving listening to the concern, demonstrating empathy with the customer, and providing positive and proactive solutions

Job Duties

  • meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu
  • read, maintain and make daily entries in the logbook to coordinate communication between shifts and management
  • maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel daily
  • assign stations to service staff
  • conduct daily roll call meetings to keep staff informed of current promotions, daily specials, guest comments, daily events and pertinent memos
  • receive, record and make any necessary arrangements for reservations and special functions in the restaurant
  • perform opening and closing duties
  • assist others with side work to include cleaning, stocking and folding napkins
  • perform other duties as requested, such as carrying coffee and/or tea pots throughout the outlet, refilling guests’ cups as requested, handling special guest requests, and ensuring guest satisfaction
  • maintain an open line of communication between guests, management, and service staff
  • attend required meetings

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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