Job Overview
Employment Type
Hourly
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Employee wellness programs
Job Description
The D Hotel & Casino is a renowned hospitality establishment located in a vibrant area, offering guests a unique blend of luxury, comfort, and entertainment. Known for its exceptional service and vibrant casino experience, the hotel prides itself on creating memorable stays for every guest. As a prominent player in the hotel and gaming industry, The D Hotel & Casino emphasizes quality, customer satisfaction, and efficient operations. With a dynamic environment that combines lodging, dining, and gaming, this establishment provides a comprehensive hospitality experience designed to meet the diverse needs of visitors from around the world.
The role of ... Show More
The role of ... Show More
Job Requirements
- High school diploma or equivalent
- Must be twenty one years of age or older
- Nevada Gaming Registration
- Previous manager experience preferred
- Two years of front office supervisory experience preferred
- Previous experience in most aspects of hotel operations
- Excellent communication skills verbal and written
- Computer literate with MS Word, Outlook, and Excel
- Opera experience a plus
- Outstanding interpersonal communication skills
- Self-motivated
- Able to work under pressure
- Ability to see, speak clearly and listen carefully
- Ability to withstand noisy and smoke-filled environments
Job Qualifications
- Previous manager experience preferred
- Two years of front office supervisory experience is preferred
- Previous experience in most aspects of hotel operations is essential
- Must be twenty one years of age or older
- All employees must be knowledgeable of all company policies and procedures, including fire and safety regulations
- High school diploma or the equivalent
- Must be able to effectively communicate in English in both written and oral forms
- Must possess excellent communication skills (verbal and written) to effectively communicate with guests, team members, supervisors, and external organizations
- Must be computer literate with MS Word, Outlook, and Excel
- Opera experience is a plus
- Must possess outstanding interpersonal communication skills
- Must be self-motivated and able to work under pressure to meet deadlines
- Must have the ability to see, speak clearly and listen carefully in order to communicate with hotel departments and external guests
- Must have the ability to withstand noisy and smoke-filled environments
Job Duties
- Counsels, guides, trains and instructs all employees working in the hotel area in their duties
- Confers with the sales/marketing department to ensure that the highest room occupancy rates are achieved
- Usually handles the critical day-to-day hotel functions, including employee schedules
- Maintains effective and efficient department procedures and controls, and ensures that all departments with the hotel operations are scheduled properly for maximum coverage during peak hours
- Oversees the front desk computer system and coordinates any necessary modifications
- Shows special recognition of frequent guests
- Maintains communication and cooperation with other shifts and departments to keep employees informed of all pertinent information, including sending out a daily newsletter to all employees
- Handles complaints from employees and guests in a prompt courteous manner
- Assists the Hotel Manager with operating forecasts and other required departmental reports
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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