Job Overview
Employment Type
Hourly
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities
Job Description
The D Hotel & Casino is a vibrant and distinguished hospitality establishment located in the heart of the city. This hotel and casino offers guests a unique combination of luxury accommodations, entertainment, and gaming excitement. Known for its high standards of guest service and its lively atmosphere, The D Hotel & Casino strives to provide an unforgettable experience to every visitor. With a commitment to excellence, it caters to a diverse clientele ranging from business travelers to vacationers seeking thrilling casino games and quality dining. As a prominent venue, it supports a dynamic team environment focused on guest satisfaction and... Show More
Job Requirements
- ged or equivalent
- at least 1 year experience in a concierge, sales or similar position
- requires normal, corrective vision range, ability to see color and distinguish letters, numbers and symbols
- manual dexterity to operate job related equipment
- work in an area which may be noisy and may contain secondhand smoke
- perform tasks from a sitting or non-sitting position
- ability to stand, walk, lift, reach, push, pull and grasp
Job Qualifications
- ability to communicate effectively with guests, team members and management in both written and verbal form
- excellent customer service and people skills
- proficient in computer applications such as Microsoft Word and Excel
- must be detail oriented
Job Duties
- practice and promote the company service standards at all times
- possess in depth knowledge of local businesses, entertainment venues and travel options
- assist guests as necessary and make suggestions for entertainment, dining and other engagements
- manage the first and continuing impressions of guests
- establish a high level of guest satisfaction by providing prompt and courteous service and friendly rapport
- answer phone calls and emails from guests timely and respectfully
- greet guests
- receive and redirect mail, phone calls and packages
- ensure the concierge area is clean and tidy at all times
- act as a liaison between guests and other departments as necessary
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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