Circa Resort & Casino

the D - Concierge - Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

the D Hotel & Casino is a premier hospitality establishment renowned for offering luxury accommodations and exceptional guest experiences in a vibrant location. As a distinguished hotel and casino, it combines top-tier amenities with entertainment options to provide a comprehensive service environment for its guests. The hotel prides itself on maintaining high standards of customer service and comfort, catering to a diverse clientele including leisure travelers, business guests, and casino visitors. With a focus on guest satisfaction and operational excellence, the D Hotel & Casino delivers memorable stays enhanced by its elegant facilities and attentive staff.

The Concierg... Show More

Job Requirements

  • ged or equivalent
  • at least 1 year experience in a concierge sales or similar position

Job Qualifications

  • ability to communicate effectively with guests team members and management in both written and verbal form
  • excellent customer service and people skills
  • proficient in computer applications such as microsoft word excel
  • must be detail oriented

Job Duties

  • practice and promote company service standards at all times
  • possess in depth knowledge of local businesses entertainment venues and travel options
  • assist guests and make suggestions for entertainment dining and other engagements as appropriate
  • manage first and continuing impressions of guests
  • establish high level of guest satisfaction by providing prompt courteous service and building friendly rapport
  • answer phone calls and emails from guests in a timely and respectful manner
  • greet guests and handle mail packages and phone call redirections

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.