Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Professional environment
Job Description
The Barfield, Autograph Collection, is a distinguished boutique hotel located in the heart of downtown Amarillo, Texas. Revered for its embodiment of Texas Panhandle hospitality, The Barfield offers guests a unique blend of authentic Western charm with a modern and luxurious twist. The hotel features 112 stylish guest rooms that provide both comfort and elegance, catering to travelers seeking an exceptional lodging experience. Within the premises, guests have access to Toscana, a refined yet rugged Italian steakhouse renowned for its exquisite culinary offerings, and the Paramount Recreation Club, a speakeasy-inspired venue that perfectly merges history with innovative entertainment options. <... Show More
Job Requirements
- customer service experience preferred
- must be able to stand for long periods
- ability to work in crowded or close quarters office setting
- general office environment with limited physical activity
Job Qualifications
- ability to clearly and pleasantly communicate verbally and in writing in English
- strong customer relations skills with commitment to guest satisfaction
- ability to handle upset or angry guests professionally
- professional appearance and demeanor
- proficiency with computer keyboard and printer operation
- previous cashier experience and basic accounting skills
- ability to work efficiently under pressure
- knowledge of hotel facilities and features
- ability to multitask
- excellent attendance and punctuality
- knowledge of the area and surrounding communities
Job Duties
- welcome and accommodate guests visitors and staff in a warm and courteous manner
- oversee guest registration and check-out processes
- promote hotel services amenities and provide helpful information
- set up accurate guest accounts according to preferences
- accommodate room changes expediently
- resolve guest issues and respond to special requests
- maintain proper key control and security measures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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