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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,300.00 - $68,500.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible work schedule
Telecommuting
Job Description
Serco is a leading provider of public services worldwide, dedicated to delivering high-quality workforce career services and childcare programs that support community development and enhance educational opportunities. The company operates Workforce Career Centers that connect employers with skilled professionals and provide career services aimed at workforce improvement and economic growth. Serco upholds a mission of excellence, integrity, and service to the communities it serves, ensuring that both employees and clients benefit from innovative and impactful programs. Within this framework, Serco administers the Texas Rising Star (TRS) program, a recognized statewide initiative designed to improve the quality of childcare services by... Show More
Job Requirements
- Bachelor's degree or associate's degree with relevant experience in early childhood education
- Minimum one year of full-time early childhood classroom experience
- Must obtain and maintain Texas Rising Star Assessor Certification
- Must attain Texas Rising Star Mentor micro-credentialing
- Valid Texas Driver's License and automobile liability insurance
- Access to reliable transportation for travel
- Ability to lift and move up to 25 pounds
- Reliable internet connection and hardware for telework
- Willingness to travel within and outside service area for training
- Ability to stand, walk, sit for extended periods
- Must adhere to mandated reporter requirements and Texas Rising Star guidelines
Job Qualifications
- Bachelor's degree in early childhood education, child development, special education, child psychology, educational psychology, elementary education, or family consumer science
- Experience in early childhood education programs such as child care, Early Head Start, Head Start, or prekindergarten
- Proficiency in Microsoft Office Excel, Word, PowerPoint, and Office 365
- Ability to manage and supervise staff effectively
- Excellent communication, public speaking, interviewing, and resume writing skills
- Knowledge of database and reporting programs
- Ability to handle multiple priorities and problem solve strategically
- Commitment to professional development and continuing education
Job Duties
- Serve as the Texas Rising Star Mentor Supervisor meeting mentor definitions
- Liaise between employers and SERCO Workforce Career Centers adhering to SERCO mission
- Assist providers in obtaining and maintaining higher TRS certification levels
- Complete annual professional development meeting CCR Texas Rising Star training requirements
- Act as mandated reporter for serious incidents per Texas Rising Star guidelines
- Provide mentoring and technical assistance to entry-level and TRS providers
- Organize and manage multiple priorities
- Oversee caseload of Child Care Services ensuring positive outcomes
- Submit accurate and timely reports
- Select, assign, evaluate, and recommend termination of staff per Serco policies
- Cooperate with contract managers and child development staff for CCS operations
- Handle provider and staff concerns professionally
- Participate in staff development training projects
- Communicate CCS policies and procedures clearly
- Resolve complaints originating from providers per Texas Workforce Commission guidelines
- Ensure accuracy in ELP files for quality assurance
- Interface effectively with advisory boards, neighborhood councils, and agencies
- Apply strategic and functional problem analysis and resolution
- Develop and implement staff development cycles
- Perform other assigned duties
- Travel within and outside service area for training and development
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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