Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
employee discount
Career Development
community service opportunities
Sustainability initiatives
Job Description
The Tennis Concierge is a vital role within a premier hospitality environment, typically found in upscale resorts or country clubs that focus on providing exceptional tennis experiences for their members and guests. This role demands a deep understanding of the game of tennis, as well as the ability to multitask effectively in a fast-paced pro shop environment where exceptional customer service is paramount. Employers in this sector, often luxury hotels or exclusive tennis clubs, seek candidates who can provide seamless support by managing court reservations, assisting with lesson scheduling, retail transactions, and engaging with guests in tennis-related conversations to enhance... Show More
Job Requirements
- thorough understanding of the game of tennis
- retail sales experience
- flexible availability
- strong written and verbal communication skills
- ability to sell retail items
- computer skills including use of POS system and electronic booking
Job Qualifications
- thorough understanding of the game of tennis
- retail sales experience
- flexible availability
- strong written and verbal communication skills
- ability to sell retail items
- computer skills including use of POS system and electronic booking
- able to fill in for tennis matches and clinics as requested by tennis director
- exceptional understanding of the game of tennis
- resort suite knowledge and experience
- league experience
- 4.0 level tennis play
- racquet stringing experience
Job Duties
- pro shop coverage
- answer phones
- return calls and e-mail messages and take messages
- schedule lessons
- billing
- escort guests to the court
- greeting guests
- maintain a clean and safe work environment
- arrange matches
- count inventory in accordance with property guidelines and with the leadership of the supervisor
- stocking towels and other items needed for the department to run smoothly
- assist director of tennis and fellow pros with all day to day operations
- assist with league responsibilities
- adhere to all company standard operating procedures
- use electronic booking system for all court reservations and to apply any member and guest payments
- able to work weekends and holidays
- assist with promoting retail sales, membership and lessons
- actively participate in safety programs and abide by all injury reporting and safety behavior requirements
- participate in and support hotel efforts towards community service, sustainability and environmental initiatives
- perform other duties as directed, developed or assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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