Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.26 - $25.10
Work Schedule
Standard Hours
Benefits
competitive pay
Generous Paid Time Off
401K with company match
Paid Maternity Leave
paid paternity leave
Tuition Reimbursement
award-winning training and development
Job Description
Vi is widely recognized as a Great Place to Work and features among Glassdoor's 100 Best Companies to Work For, reflecting its commitment to fostering a positive and enriching workplace environment. This esteemed organization is known for its dedication to delivering exceptional resident services in luxury senior living communities, offering residents a fulfilling and vibrant lifestyle. At Vi, employees have the unique opportunity to learn from industry leaders and accelerate their careers within a supportive and dynamic atmosphere. Located in Palo Alto, California, Vi stands out as a premium provider of senior living services, emphasizing quality, compassion, and innovation.
... Show More
... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience preferred
- Current CPR and First Aid certifications or willingness to become certified
- Excellent communication skills
- Strong organizational skills
- Ability to multitask
- Ability to act responsibly in emergencies
Job Qualifications
- Prior experience in a customer service environment
- Current CPR and First Aid certifications or willingness to obtain them
- Excellent oral communication skills
- Strong organizational abilities
- Ability to manage multiple tasks efficiently
- Ability to handle stressful situations responsibly
- Resident and customer-focused problem-solving approach
Job Duties
- Welcome and direct residents and guests
- Answer resident questions
- Address simple resident needs
- Monitor emergency response and community systems
- Receive and direct all incoming calls
- Provide exceptional customer service
- Assist in maintaining a safe and secure environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: