Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.26 - $25.10
Work Schedule
Standard Hours
Benefits
competitive pay
exceptional benefits
Paid Time Off
401K with company match
Paid maternity and paternity leave
award-winning training and development
Tuition Reimbursement
luxury work environment
meaningful and rewarding work
Job Description
Vi is a distinguished senior living community recognized as a Great Place to Work and ranked among Glassdoor's 100 Best Companies to Work For. As an establishment dedicated to enhancing the lives of its residents, Vi combines luxury living with meaningful engagement opportunities for staff and residents alike. Located in Palo Alto, California, Vi at Palo Alto offers a premier living environment where resident well-being and exceptional service are the central focus. The organization prides itself on providing an inclusive and supportive work environment that fosters career growth and development for all employees. Employees at Vi benefit from award-winning training... Show More
Job Requirements
- High school diploma or equivalent
- prior customer service experience preferred
- must have or obtain CPR and First Aid certification
- excellent oral communication skills including a clear speaking voice
- strong organizational skills and ability to multitask
- ability to act responsibly and use good judgment in emergencies
- ability to use a customer-focused approach to problem solving
Job Qualifications
- Prior experience in a customer service environment
- current CPR and First Aid certifications or willingness to become certified
- excellent oral communication skills including a clear speaking voice
- excellent organizational skills
- ability to manage multiple tasks
- ability to handle stressful situations responsibly
- strong problem-solving skills with a customer-focused approach
Job Duties
- Welcome and direct all residents and guests of the community
- answer resident questions and address simple resident needs
- monitor the emergency response and other community systems
- receive and direct all incoming calls
- manage multiple tasks with excellent organizational skills
- act responsibly with good judgment in emergency situations
- use a resident and customer-focused approach to problem solving
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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