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Job Overview
Employment Type
Temporary
Compensation
Hourly
Range $23.00 - $25.00
Work Schedule
Standard Hours
Benefits
competitive compensation
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
supportive leadership
Career growth opportunities
Job Description
Evergreen Healthcare Group is a well-established and respected healthcare organization dedicated to delivering exceptional care and services to patients and residents. Known for its commitment to compassionate and comprehensive healthcare, the group operates various facilities, including Aspen Meadows Health and Rehabilitation, located in Billings, Montana. This facility is focused on providing high-quality rehabilitation and long-term care services, ensuring patients receive personalized attention tailored to their unique health needs. The organization's mission revolves around improving the quality of life for every individual they serve, fostering an environment of respect, dignity, and healing. Evergreen Healthcare Group values collaboration, integrity, and innovation, making... Show More
Job Requirements
- Prior experience in skilled nursing facility (SNF), rehab, or healthcare admissions
- Proficiency in relevant software systems like Point Click Care and insurance portals
- Excellent organizational skills with the ability to manage multiple priorities
- Strong verbal and written communication skills with empathy and professionalism
- Ability to collaborate effectively with multidisciplinary teams
- Dependability, positivity, and composure in a fast-paced environment
- High school diploma or equivalent
Job Qualifications
- Experience in skilled nursing facility (SNF), rehabilitation, or healthcare admission processes
- Proficiency in Microsoft Office and Point Click Care (PCC)
- Familiarity with insurance portals including NaviHealth, Availity, UHC
- Experience with hospital referral portals such as AIDA, CarePort, Wellsky, EPIC
- Strong communication and interpersonal skills
- Ability to manage multiple tasks with attention to detail
- Demonstrated ability to work collaboratively with clinical and administrative teams
- High school diploma or equivalent
- Previous customer service or healthcare coordination experience
Job Duties
- Serve as the primary contact for all incoming referrals, calls, walk-ins, and inquiries
- Coordinate admission documentation completion, insurance verification, and pre-admission authorization
- Communicate clearly and professionally with hospitals, case managers, residents, families, and internal departments
- Ensure accurate data entry and timely updates in Point Click Care CRM
- Facilitate facility tours, referral follow-up, and participate conversion strategies
- Maintain strong customer service standards at every touchpoint
- Collaborate with nursing, therapy, and administrative teams to ensure smooth admissions
- Ensure empty rooms are admit and tour ready on a daily basis
- Assist with marketing events, community outreach, and relationship development activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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