Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Employee assistance program
Professional Development
Job Description
The City of Pueblo is a vibrant municipal government entity committed to providing exceptional services and fostering a welcoming environment for residents, visitors, and city employees alike. Situated in the heart of Colorado, the City operates with a focus on efficiency, professionalism, and community engagement. The city government takes pride in maintaining a collaborative workplace where every team member plays a vital role in contributing to the overall operations and success of the organization. With a rich cultural history and a forward-looking approach, the City of Pueblo stands as a key player in regional growth, public service, and quality of... Show More
Job Requirements
- Must have ability to lift and move files and supplies weighing up to 45 pounds
- Ability to perform sedentary work mostly seated with periodic standing, bending, kneeling, reaching or stooping
- Capable of inputting large amounts of data using repetitive motion frequently
- Ability to hear all communication by telephone or in person
- Use vision to work with written documents and respond to employees and customers
- Ability to work successfully with supervisors, city employees, the public and outside agencies
- Operate scanners, copiers, printers, and multi-line phone systems
- Must pass post-offer background check and physical examination
- Must meet federal and state criminal justice system access requirements
- Ability to handle periods of demanding activity and moderate mental stress
Job Qualifications
- A high school diploma, GED, or higher education
- At least one year of successful demonstrated experience in a fast-paced customer service work environment
- Experience using computers and computer-related equipment including multi-tasking
- Significant public contact experience
- Experience with multi-line telephone communications
- Knowledge of Microsoft Office applications especially Outlook, Word, and Excel
- Strong data entry skills
- Customer service oriented
- Effective verbal and written communication skills
- Ability to multitask and prioritize effectively
- Professional presentation and demeanor
Job Duties
- Answer incoming calls from internal and external customers, citizens and vendors using a multi-line telephone system
- Screen and direct calls to the appropriate party and take complete and accurate messages
- Direct foot traffic to the correct location for the needed department
- Receive and direct packages, mail, and other deliveries to the proper recipient
- Schedule all the conference rooms in the building
- Organize and schedule meetings, training sessions and vendor events
- Monitor controlled access doors
- Prepare documents, create and maintain files, and make copies
- Maintain and organize office supplies
- Provide administrative support to the departments as necessary
- Perform basic office upkeep to ensure a professional office presentation
- Perform other related duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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