
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Flexible Schedule
Diversity and inclusion initiatives
Job Description
BI WORLDWIDE is a global leader in crafting engaging and innovative event and incentive experiences designed to drive desired business outcomes and foster strong relationships. Committed to diversity and inclusion, BI WORLDWIDE builds cultures of belonging where collaboration and authenticity are paramount. The company specializes in delivering comprehensive event solutions for various clients, ranging from corporate events to incentive programs. Their Event Solutions Group leverages advanced technology, expert planning, and attentive customer service to create seamless, impactful events. BI WORLDWIDE is dedicated to creating an inclusive and supportive workplace where each team member can thrive and contribute to the company’s... Show More
Job Requirements
- Some previous business experience required
- Ability to multi-task
- Strong organizational skills
- Excellent verbal and written communication skills
- Above average customer service skills
- Advanced proficiency in Microsoft Office Suite
- Ability to manage multiple priorities and deadlines over several projects
- Available to work overtime and non-traditional hours
- Ability to occasionally travel on-site
- Commitment through June 2026
Job Qualifications
- Some previous business experience
- Event registration planning or similar experience preferred but not required
- Ability to multi-task
- Project management skills
- Excellent verbal and written communication skills
- Above average customer service skills
- Advanced Microsoft Office Suite skills
- Organization and attention to detail
- Team player
- Ability to manage multiple priorities and deadlines over several projects
- Undergraduate degree preferred but not required
Job Duties
- Participate in planning meetings with account team and customers
- Test and maintain all attendee registration sites in Cvent and Lenos
- Manage and maintain customer invitee lists in database
- Event room block management including extension rooms billing reporting and inventory
- Event activity and breakout meeting management reporting and inventory
- Create and update Common Participant Questions (CPQ) documentation
- Field and manage all attendee questions extension requests and frequently asked questions via phone and email
- Provide data to Event Communications and/or CMC required to support event mailings
- All internal and customer report management
- Final sign-off of all participant mailings to ensure data/list quality and accuracy
- Provide data and reporting for event application(s)
- Prepare for and present participant information at briefing meeting prior to event operation
- Create and distribute event surveys and survey report access
- Participate in and gather data for debrief and account review meetings
- Abide by BIW and customer corporate registration and security guidelines
- Occasional travel on-site to support attendee management
- Work overtime and non-traditional hours to meet deadlines and customer requests
- Keep department working documentation up to date
- Provide departmental support as requested by Director
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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