Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee assistance program
Professional development opportunities
401(k) Plan
Flexible spending account
wellness programs
Job Description
Employer.com is a pioneering leader in the realm of recruitment technology, dedicated to transforming how employers and job seekers connect and engage in the hiring process. Operating as part of an esteemed network of workplace solution brands such as Recruiter.com, Job Mobz, BountyJobs, Bench Accounting, and Before You Apply, Employer.com offers an innovative platform that presents seamless hiring experiences through advanced tools and services. This dynamic company thrives on promoting efficiency and transparency in recruitment, ultimately aiming to foster better workforce connections across industries. With its foundation deeply rooted in leveraging technology to simplify complex recruitment workflows, Employer.com appeals to... Show More
Job Requirements
- 1-2 years previous experience in customer service, office management, hospitality, or operations
- Excellent interpersonal and communication skills
- Ability to handle multiple tasks efficiently
- Technological proficiency with Mac and Google workspaces
- Strong organizational skills and attention to detail
- Ability to be present in the office Monday through Friday, 9 am to 5 pm
- Professional demeanor and positive attitude
Job Qualifications
- 1-2 years previous experience in customer service, office management, hospitality, or operations
- Great listening skills, connects well with others, and is empathetic of the customer’s pain points
- Be technologically savvy
- Experience with both Mac and Google workspaces
- Strong verbal communication and presentation skills
- Meticulous attention to detail, highly organized
- Ability to work in the office during the stated hours
Job Duties
- Serve as the face of the office by welcoming guests, managing mail distribution, check deposits, and providing first-line support for office-related needs
- Responsible for the overall appearance and organization of the office, ensure cleanliness and overall organization of all areas of the office including reception, conference rooms, kitchen, and general common areas
- Maintain supply inventory, replenishment and regular re-stock orders
- staying within budgeting guidelines, ordering and processing deliveries
- Coordinate with vendors to resolve on-site facilities issues, escalating and partnering on large scale facilities issues with our National Workplace team
- Partner with local teammates on event planning and meeting logistics, serving as the single point of contact for ideation, coordination, and execution
- Account manage a small portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
- Promote the adoption of our technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions
- Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests
- Partner with local Agent Experience Managers and Onboarding team on strategy and logistics for welcoming new customers
- Provide ad-hoc administrative assistance as needed, such as sales meeting preparation, data entry, and office-wide communications
- Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent
- Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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