Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $144,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Flexible Schedule
Job Description
City Bank is a well-established financial institution with a strong presence in Lubbock, Texas, and the surrounding areas. Known for its commitment to exceptional customer service and community involvement, City Bank offers a range of banking products and services tailored to meet the needs of individuals and businesses alike. Operating through multiple branches, the bank emphasizes professionalism, efficiency, and security in all its operations, fostering a positive banking experience for its customers. As a full-service bank, City Bank provides opportunities for career growth and development within a supportive and dynamic work environment, ensuring that its employees are well-equipped to serve... Show More
Job Requirements
- High school diploma or equivalent
- Previous teller or cash handling experience preferred
- Must be dependable and punctual
- Ability to travel between branches daily
- Strong communication and interpersonal skills
- Must adhere to bank policies and procedures
- Ability to work full time
- Maintain professionalism and customer-focused attitude
- Capable of maintaining high security standards
- Must complete required training courses on time
Job Qualifications
- High school diploma or equivalent
- Previous experience in a teller or customer service role preferred
- Strong communication skills
- Ability to handle cash accurately
- Knowledge of banking products and services
- Ability to multitask and adapt to different branch environments
- Excellent organizational skills
- Attention to detail
- Proficiency in using teller systems and related software
- Commitment to providing excellent customer service
- Ability to maintain confidentiality and security protocols
Job Duties
- Represents the bank in a courteous and professional manner
- Furnishes prompt, efficient and accurate service in processing transactions
- Able to interact and adapt to different branches and their specific needs or requests
- Travels from branch to branch on a daily basis or as requested
- Monitors the TSS Calendar consistently and is prepared at all times for any changes
- Is prepared at all times with their name tag, name plate and teller stamp
- Retains vast amounts of knowledge in many different areas of the bank
- Prepares teller window with adequate supplies and is organized and ready to serve customers by regularly scheduled opening times
- Maintains a high level of security awareness such as safekeeping of teller cash
- Refrains from distractions that prevent the best service to customers
- Attention to detail and excellent communication skills
- Actively cross-sells bank products and services
- Accepts checks and cash for deposit processing following written procedure
- Verifies deposit amounts and examines checks
- Processes transactions upon verification of signatures and customer account balances
- Receives credit card payments and processes those
- Receives payments for loans ensuring payments equal the amount due
- Cashes City Bank checks for non-bank customers upon verification
- Assists in working night depository bags/envelopes
- Issues cashier's checks
- Prepares cash advance requests with authorization
- Maintains MC/EMV supplies
- Redeems savings bonds
- Accepts stop payments on checks
- Accepts and exchanges foreign currency
- Sends checks and drafts to collections department
- Completes Monetary Instrument Log for cash transactions
- Completes Currency Transaction information
- Prepares wire transfer requests
- Balances teller window daily under dual control
- Performs opening and closing responsibilities
- Sets up preauthorized transactions, direct deposits, and change of addresses
- Responds to customer account inquiries
- Provides customers with copies of statements
- Verifies incoming cash shipments
- Maintains ATM handling deposits and replenishments
- Answers phones professionally
- Encodes and provides daily work for proof
- Attends trainings and meetings as required
- Complies with training courses timely
- Greets customers with a smile
- Has good knowledge of City Bank's products and services
- Follows procedures when ordering checks
- Makes changes to signature cards
- Closes accounts when necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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