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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $21.00 - $26.25
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Job Description
TD Bank is one of the world's leading global financial institutions and holds the distinction of being the fifth largest bank in North America by number of branches and stores. With a footprint that spans Canada, the United States, and various countries around the globe, TD serves over 27 million households and businesses. TD Bank is committed to delivering remarkably human and refreshingly simple banking experiences by leveraging the skills, talents, and creativity of more than 95,000 colleagues. The bank prioritizes client experience across every role, encouraging all colleagues, regardless of position, to be client-facing and focused on building deeper... Show More
Job Requirements
- High school diploma or GED
- 6 months work-related experience preferred
- ability to work during operating hours including weekends, evenings, and holidays as scheduled
- demonstrated customer service skills preferred
- strong organizational skills
- detail-oriented
- ability to function in a fast-paced and changing environment
- excellent communication skills with ability to be concise, clear and consistent
Job Qualifications
- High school diploma or GED
- 6 months work-related experience preferred or equivalent demonstrated through volunteering, education, or military experience
- demonstrated customer service skills preferred
- strong organizational skills
- detail-oriented
- ability to function in a fast-paced, changing environment
- excellent communication skills with the ability to be concise, clear, and consistent
Job Duties
- Execute TD's brand promise by delivering legendary customer experiences in the store
- perform customer transactions including deposits, withdrawals, loan and safe deposit box payments with efficiency
- process cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits accurately
- respond to and resolve customer inquiries and concerns, escalating when necessary
- engage in lobby leadership by managing customer flow and warmly welcoming customers
- understand customer banking preferences and educate them on self-service and digital options
- conduct needs-based conversations, offer financial and digital solutions, or refer customers to appropriate partners
- make sound decisions and provide timely problem resolution, escalating difficult issues
- ensure compliance with company guidelines and regulations to minimize risk
- verify customer identities following authentication policies and procedures
- balance cash drawers, ATMs, and cash dispensers as necessary
- adhere to safe deposit box procedures and maintain security of cash drawers and vaults
- protect confidential customer information
- follow dual control and security measures
- utilize bank tools to detect and prevent fraud
- complete all required training by due dates
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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