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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $19.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
On-site fitness center
401(k) with Company Match
Employee homebuyer assistance
Job Description
Coastal1 Credit Union, founded in 1928 and based in Pawtucket, is a well-established, member-focused financial institution dedicated to serving the communities of Rhode Island and Massachusetts. With over 130,000 members and 19 branches across various locations including Bristol, Cranston, Cumberland, East Greenwich, East Providence, Johnston, North Kingstown, North Providence, Pawtucket, Providence, Smithfield, Wakefield, Warwick, and North Attleboro, Coastal1 has a strong presence in the region. The credit union also operates a loan production office in Foxboro, MA. Coastal1 prides itself on delivering high-quality products, services, and competitive rates, continuously adapting to technological advancements to provide members with a secure and... Show More
Job Requirements
- High school diploma or equivalent
- prior cash handling experience
- previous customer service experience preferred
- ability to maintain confidentiality
- adherence to compliance and regulatory requirements
- strong interpersonal skills
- reliable and punctual
Job Qualifications
- High school diploma or equivalent
- prior cash handling experience
- previous customer service experience preferred
- strong communication skills
- ability to work in a fast-paced environment
- attention to detail
- basic knowledge of banking products and services
Job Duties
- Provide excellent member service from start to finish with each member
- process all member transactions accurately and promptly including withdrawals, deposits, check cashing, loan payments, cashier’s checks, money orders and inquiries
- perform transactions discreetly and confidentially
- follow established processes and guidelines adhering to all applicable policies, laws, and regulations
- complete assigned compliance training within required time frames
- assist members with general account questions within the scope of their role
- know when to refer members to the appropriate team member for additional services
- prioritize learning about products and services and navigate internal portals efficiently
- perform other duties as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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