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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $12.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
401k
Profit sharing
Job Description
Reliable Receptionist is a professional call handling service that acts as an extension of our client companies' front-office operations. We pride ourselves on providing exceptional customer service that seamlessly represents the businesses we serve, creating the illusion that our receptionists are an integral part of our client's team rather than an external service. As a small yet dedicated team, we leverage cutting-edge computer-telephone technology to manage incoming calls efficiently and professionally. Our company culture emphasizes core values such as integrity, dedication, enthusiasm, accountability, and being solutions oriented. These values shape the way our team interacts with clients and callers, ensuring... Show More
Job Requirements
- Two or more years experience as a receptionist in a professional office or call center agent
- Clear and articulate telephone voice
- Outgoing telephone personality
- Grammatically correct use of English spoken and written
- High-school diploma or equivalent required
- Basic knowledge of Windows PC and word processing
- Keyboarding skills to type 40 plus wpm
- Transportation and reliable attendance
- Bilingual Spanish given extra consideration
Job Qualifications
- Two or more years experience as a receptionist or call center agent
- Clear and articulate telephone voice
- Outgoing telephone personality
- Grammatically correct spoken and written English
- High-school diploma or equivalent, college degree is a plus
- Basic knowledge of Windows PC operating system and word processing
- Keyboarding skills to type 40 or more words per minute
- Bilingual Spanish considered a strong plus
Job Duties
- Answer incoming phone calls in a timely manner with professionalism and clear English
- Assist callers by answering frequently asked questions and providing client information
- Navigate Windows-based call handling software to screen, announce, and connect calls
- Take accurate messages and transmit them electronically to clients
- Use web-based software applications to schedule appointments for clients
- Read and interpret call handling instructions presented on-screen
- Transition rapidly between calls for different client companies
- Function as an effective team member and perform general office administration
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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