Telecommunicator - 911 Dispatch (Lateral Certified and New Recruits)
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $54,080.00
Work Schedule
Standard Hours
Benefits
Health Insurance
wellness center access
Dental Insurance
Vision Insurance
Life insurance
childcare subsidy
flexible spending accounts
retirement plans
Paid Time Off
Employee assistance program
Tuition Reimbursement
Onsite fitness facilities
Job Description
CVG Airport Authority is a prominent organization managing the Cincinnati/Northern Kentucky International Airport, serving as a vital transportation hub connecting millions of passengers annually to destinations worldwide. The authority is dedicated to ensuring the safety, security, and operational excellence of the airport, while providing outstanding service to travelers, tenants, and the surrounding community. Known for its progressive and supportive work environment, CVG Airport Authority fosters professional growth and inclusivity for all employees. It is an equal opportunity employer supporting protected veterans and individuals with disabilities, committed to adherence to federal employment laws.
The Telecommunications Dispatcher role within CVG Airport Authori... Show More
The Telecommunications Dispatcher role within CVG Airport Authori... Show More
Job Requirements
- High school diploma or GED or equivalent combination of education and experience
- Must be a minimum of 18 years old
- Must be a United States Citizen
- Pass Department of Criminal Justice Basic Telecommunications Course (for new recruits)
- Maintain LINK and NCIC certifications
- Maintain Emergency Medical Dispatch certification
- Maintain Security Identification Display Area clearance
- Obtain and maintain position appropriate NIMS and emergency training
- Demonstrate multi-tasking ability in fast-paced environment
- Maintain confidentiality, privacy, and security of information
- Show effective oral and written communication skills
- Use a variety of computer-based technologies
- Ability to establish and maintain cooperative, respectful relationships with colleagues
- Physical ability to perform reaching, standing, walking, pushing, fingering, talking, hearing, seeing, and repetitive motions
- Work in a sedentary role with exertion of up to 10 pounds occasionally
Job Qualifications
- High school diploma or GED or equivalent combination of education and experience
- Must be at least 18 years of age
- U.S. citizenship required
- Pass Department of Criminal Justice Basic Telecommunications Course (new recruits)
- Maintain LINK/NCIC certifications
- Maintain Emergency Medical Dispatch (EMD) certification
- Maintain Security Identification Display Area (SIDA) clearance
- Obtain and maintain position appropriate National Incident Management System (NIMS) and emergency training
- Ability to multi-task in a fast-paced environment
- Strong oral and written communication skills
- Proficiency in computer-based technologies
- Experience in collaborating effectively with diverse teams
Job Duties
- Receives emergency 911 and non-emergency calls via phone and dispatches appropriate resources as required
- Uses Computer Aided Dispatch (CAD) to maintain situational awareness during responses
- Takes direction from Incident Commander (IC), Person In Charge (PIC), or Airport Duty Manager (ADM) during large scale events and coordinates with internal and external airport stakeholders
- Monitors and sends information via teletype over National Crime Information Center (NCIC) and Law Information Network of Kentucky (LINK)
- Utilizes Airport Mass Notification System to disseminate emergency and non-emergency information
- Monitors access into secure areas using access control system and CCTV
- Monitors airport fire alarm systems
- Accepts airport service requests and assigns work orders
- Dispatches airport maintenance personnel for immediate maintenance needs
- Maintains awareness of airport system outages and coordinates repair
- Actively monitors airport operational activities and maintains situational awareness of airfield status and aircraft arrivals/departures
- Monitors weather conditions and disseminates information
- Performs other related duties
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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