Technician 1 (SWC - Operations)
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.75 - $32.50
Work Schedule
Standard Hours
On-call
Benefits
Health Insurance
401k
Paid Time Off
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Job Description
South Western Communications, also known as SWC, is a trusted and reliable provider of communication, physical security, and life safety solutions. Specializing in serving Healthcare, Education, Detention, and Commercial sectors, SWC offers a customer-centered consultative approach to fully understand and address the unique needs of each client. The company prides itself on conducting thorough needs analyses that help clients achieve their mission-critical objectives efficiently and reliably. SWC continuously researches and selects the best-in-class products to ensure flawless integration and optimal performance of communication and security systems. By focusing on these core principles, South Western Communications consistently exceeds customer expectations and... Show More
Job Requirements
- High school graduate
- Must be able to read and write at basic English proficiency
- Must be able to compute basic math functions without difficulty
- Can read CAD generated prints and building blueprints and riser diagrams
- Has solid grasp of basic electronics/electrical theory
- Proficient with PC and has aptitude in simple engineering and construction
- Valid and current driver's license
- Excellent written and verbal communication skills
- Responsible, self-motivated, self-starter, personable and well-organized
- Superior customer service skills
- Ability to manage multiple tasks simultaneously
- Strong interpersonal skills
- Proficiency in MS Word, Excel, Access, PowerPoint and Outlook
- Ability to demonstrate planning, organizing and implementing skills
- Must be able to effectively handle stressful situations
- Able to read and interpret general business documentation
Job Qualifications
- A two-year electronics degree or equivalent combination of education and 1+ years related field experience
- Knowledge and experience in the procedures, installation, testing, and troubleshooting of equipment/systems
- Experience with VoIP, telephony, data networks, wireless data, fire alarm, CCTV, sound systems, or nurse call applications preferred
- Cisco and Microsoft certifications desirable
- Ability to install a project from engineering documents with minimal assistance
- Ability to manage small to large projects with little supervision
Job Duties
- Responsible for the final hookup and programming of electronics equipment for new jobs
- Responds to customer's service-related issues promptly
- Tests and documents readings for customer's systems
- Updates customer files
- Troubleshoots and repairs electronic components
- Responsible for handling on-call duties on a regular scheduled basis
- Trains and instructs the customer on the proper use of the equipment
- Responsible for reading and interpreting wiring diagrams, schematics, and blueprints
- Responsible for operation of test equipment including volt meter, ohm meter, oscilloscope, spectrum analyzer, multi-meter, and impedance meter
- Assists with preventive maintenance of customer equipment
- Responsible for accurate tracking on time sheets, service/installation tickets and inventory items, photographs of progress
- Ensures all spare parts, manuals and keys are safeguarded and signed for at the end of the project
- Manages and motivates the Technicians and serves as onsite SWC representative when the Project Manager is not available
- Full compliance with company's and customer's safety program
- Other duties as required or assigned by company management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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