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Technical Service Sales Rep

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,304.00 - $75,000.00
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Work Schedule

Rotating Shifts
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Benefits

Comprehensive benefits package
annual bonus eligibility
Incentive programs
recognition programs
401K contributions

Job Description

Rise Baking Company is a renowned bakery company dedicated to providing quality baked goods and exceptional service to its customers. Known for its commitment to innovation, quality, and customer satisfaction, Rise Baking Company specializes in producing a diverse portfolio of bakery products that include fresh and frozen batters, mixes, icings, and thaw and sell products. The company operates with a philosophy that highlights the importance of skilled craftsmanship and creativity in baking, making it a preferred destination for bakery enthusiasts and professionals alike.

The role offered is that of a Bakery Technical Specialist focused specifically on baking and ca... Show More

Job Requirements

  • High school diploma or equivalent
  • 3-5 years of cake decorating and baking experience
  • Grocery store bakery experience preferred
  • Strong verbal and written communication and presentation skills
  • Strong computer skills including Word, Excel, PowerPoint, Outlook
  • Ability to take and submit photos in various formats
  • Ability to work in a bakery environment and operate baking and decorating equipment and other machinery
  • Ability to work all shifts required by the customer
  • Self-starter with superior organization, time management, and multi-tasking skills
  • Highly motivated and goal oriented with the ability to adapt in an ever-changing environment

Job Qualifications

  • High school diploma or equivalent
  • 3-5 years of cake decorating and baking experience
  • Grocery store bakery experience preferred
  • Strong verbal and written communication and presentation skills
  • Strong computer skills including Word, Excel, PowerPoint, Outlook
  • Ability to take and submit photos in various formats
  • Ability to work in a bakery environment and operate baking and decorating equipment and other machinery
  • Ability to work all shifts required by the customer
  • Self-starter with superior organization, time management, and multi-tasking skills
  • Highly motivated and goal oriented with the ability to adapt in an ever-changing environment

Job Duties

  • Provide training to in-store bakery associates on cake decorating and baking techniques and procedures for various products including frozen batters and mixes, icings, and thaw and sell products
  • Carefully follow recipes and training procedures based on customer guidelines
  • Prepare customer-specific procedure sheets
  • Help develop and implement marketing and sales strategies for company product portfolio
  • Help sales group inform customers of new types, specifications, and end uses of products
  • Help develop and present new ideas and programs to assigned customer accounts
  • Assist sales group with customer presentations
  • Assist sales group with product launches
  • Provide technical assistance to sales group with sales presentations and provide follow-up once the customer produces
  • Partner with internal stakeholders to ensure best-in-class service and tools are provided to customers
  • Assist in reporting and handling product complaints
  • Accurately convey information to colleagues and management in a timely manner including account changes, product changes, white space opportunities, and competitor information
  • Comply with all food and safety requirements, training guidelines, policies, and procedures set forth by the company and customer
  • Perform other job-related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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