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Teammate Experience Ambassador (North Carolina)

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,000.00 - $50,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

10 days of PTO
10 Paid holidays
2 flex days
Student loan repayment employer contributions
Maternity/paternity award
FSA options for childcare
Door dash pass
Regional night of honors
Up to $600 student loan repayment options
tuition discounts
Professional Development
leadership opportunities
401k retirement plans with company matching

Job Description

ABC is a pioneering organization that began its journey in 2017 in Austin, TX, with a clear mission to support children with Autism Spectrum Disorder (ASD) by building a strong community of clinicians and operators. From a single center in North Austin, ABC has grown steadily and intentionally, now boasting a community of over 10,000 members dedicated to making a difference in the lives of children and their families. This growth is rooted in a deep commitment to core values, deliberate planning, and nurturing communities of teammates across all centers. Each location is purpose-built to provide the best services and... Show More

Job Requirements

  • Bachelor's degree preferred in human resources or related field
  • 1+ years of human resources experience including leadership role pertaining to policies and compliance
  • candidate must be located in north Carolina region
  • ability to travel up to 75 percent to centers
  • reliable transportation

Job Qualifications

  • Bachelor's degree in human resources or related field preferred
  • 1+ years of human resources experience including leadership role
  • strong interpersonal and communication skills
  • critical thinking ability to develop broad and holistic insights
  • skill in examining and interpreting policy implementation
  • ability to foster cooperative work environment
  • knowledge of human resource management principles and public personnel practices
  • ability to analyze and assess training and development needs
  • knowledge of computerized human resources information systems
  • ability to navigate employee relations concerns
  • knowledge of federal and state employment laws and regulations
  • ability to support process improvement on people services related initiatives

Job Duties

  • Partners with all ABC teammates including ABA therapists operations managers clinical directors and leaders to provide ongoing support coaching and guidance on all things related to teammate experience
  • responsible for teammate attraction engagement and retention
  • creates connections with teammates to increase communication and understanding on overall ABC value proposition
  • responsible for meeting KPIs related to teammate retention in their region
  • supports and drives teammate engagement by creating connections with teammates and leaders evaluating centers and developing center-level insights
  • establishes action plans and project manages center-based interventions alongside leadership
  • monitors center trends pulse and interventions and proactively develops broader interventions to increase teammate engagement and retention
  • implements short- and long-range organizational goals objectives strategic plans policies and operating procedures
  • monitors and evaluates programmatic and operational effectiveness and effects changes required for improvement
  • responsible for responding to teammate-relations inquiries including HR investigations HR concerns conflict resolution performance management and team development
  • uses high EQ skills to solve teammate concerns and issues on the spot
  • supports development and implementation of employee relations strategies and programs to minimize and mediate workplace disputes and foster a positive work environment
  • responsible for human resources teammate related function ensuring services to patient departments are effective cohesive and consistent with needs and objectives of client departments and institution as a whole
  • assists administration functions of insurance retirement and other benefits programs
  • responds to teammate inquiries
  • performs miscellaneous job-related duties as assigned
  • spends 75 percent of time in centers requiring travel between local centers

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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