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Melt Shop

Team Member - Restaurant

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Career development opportunities
inclusive work environment

Job Description

Melt Shop is a fast-casual American sandwich restaurant concept founded in 2011 that specializes in comfort food made from scratch. From its origins in Manhattan, Melt Shop operates locations in Manhattan, Long Island, New Jersey, and Pennsylvania, with plans for national expansion. Melt Shop focuses on delivering the best sandwiches on the planet, using fresh-baked bread every day, the best quality cheese, and high-quality ingredients. The brand prides itself on creating comfort food that customers love but elevated to a new level – better than homemade or traditional offerings. The vibe at Melt Shop is friendly, fun, and team-oriented, with... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • one year of experience in food service or retail preferred
  • NYC Food Handlers License preferred but not required
  • good communication and interpersonal skills
  • ability to read and write English
  • basic math skills including addition, subtraction, multiplication, and division
  • ability to stand for long periods, walk, bend, kneel, and lift up to 50 pounds
  • ability to work in moderate to loud noise levels
  • willingness to engage with customers positively and energetically
  • ability to operate a cash register accurately
  • willingness to perform cleaning duties
  • ability to follow food safety and quality standards
  • ability to work flexible hours including opening and closing shifts
  • commitment to honesty and ethics handling cash
  • ability to solve practical problems independently

Job Qualifications

  • One year of experience in food service or retail preferred
  • experience in customer service preferred
  • good communication and interpersonal skills
  • ability to read and comprehend instructions and memos
  • ability to write simple correspondences
  • proficient in English speaking, reading, and writing
  • knowledge of simple math to handle cash transactions
  • strong analytical and decision-making skills
  • ability to operate a cash register
  • physical ability to stand for long periods and lift objects up to 50 pounds
  • active listening skills
  • social perceptiveness
  • integrity and honesty
  • passionate about hospitality
  • customer-focused attitude

Job Duties

  • Offer friendly service to all guests
  • take customer orders maintaining fast, accurate service and positive guest relations
  • operate grill and sandwich maker efficiently and safely
  • ensure company standards on equipment, facility, and grounds are maintained
  • ensure food quality and 100% guest satisfaction
  • maintain the restaurant regarding cleanliness, neatness, and customer accessibility
  • use the company cash register accurately and maintain proper control of company assets
  • work as a team member to support other restaurant employees in their duties
  • receive payments by cash, credit or debit cards, and gift cards
  • issue receipts, refunds, or change due
  • assist customers by providing menu information and resolving their complaints or concerns
  • identify prices of menu items and calculate bills using POS
  • enthusiastically greet customers entering restaurant
  • answer guest questions and provide information on store policies and cooking process
  • maintain a clean and orderly register area
  • mix milkshakes and other beverages as necessary
  • complete general cleaning duties such as emptying trash cans and cleaning dining area
  • stock and maintain the fountain machine
  • ensure food quality at all times
  • perform other duties as assigned by General Manager or Assistant Manager

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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