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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Job Description
Caribou Coffee is a well-established coffeehouse chain known for creating day-making experiences that spark a chain reaction of positivity and goodwill. Founded with a deep passion for coffee and community, Caribou Coffee prides itself on being a place where team members, guests, and the business thrive together in harmony. This company, with its dedication to exceptional guest service and quality products, continues to build its reputation as a favorite destination for those who appreciate hand-crafted beverages and a welcoming atmosphere. As a leader in the coffee retail industry, Caribou Coffee operates stores that focus on making meaningful connections with customers... Show More
Job Requirements
- Must be at least 16 years old
- Ability to work early mornings, evenings, some holidays, and/or weekends
- Ability to lift up to 50 pounds
- Ability to sit, stand, and move intermittently for 4 to 8 hours
- Ability to communicate effectively with guests and team members
Job Qualifications
- Ability to work early mornings, evenings, some holidays, and/or weekends
- Must be at least 16 years old
- Preferred restaurant, retail, or guest service experience
Job Duties
- Provide incredible guest service by developing personal ongoing relationships with guests
- Practice active listening and connection
- Anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
- Make enthusiastic and knowledgeable recommendations to delight guests
- Create day making experiences that spark a chain reaction of good
- Hand-craft beverages to order per Caribou standard operating procedures
- Heat, prepare, and serve Caribou food offerings to company standards
- Float between barista and guest service roles and fulfill all team member responsibilities
- Take guest orders and manage cash drawer following cash handling policies
- Maintain cleanliness, sanitization, and organization standards in the store
- Actively anticipate team and guest needs
- Differentiate between problems to solve directly and when to seek leader support
- Follow team priorities and take direction from leaders
- Uphold the core values in all actions
- Bring joy and make fun happen
- Support team members and guests
- Demonstrate a learner's mentality and eagerness to improve
- Show up ready to be a reliable team player
- Be resilient under pressure and willing to ask for help
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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