Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Employee Discounts
Paid Time Off
Retirement Plan
Training and Development
flexible scheduling
Employee assistance program
Job Description
Caribou Coffee is a renowned coffeehouse company dedicated to creating memorable day-making experiences that inspire a chain reaction of good. The company places a strong emphasis on their core values of Team, Guest, and Business, ensuring that each interaction within their stores brings these to life. Caribou Coffee prides itself on fostering an inclusive and welcoming environment where team members can be their authentic selves while making a positive impact on their community. This coffeehouse is not only focused on serving high-quality hand-crafted beverages but also building lifelong relationships with guests and creating meaningful experiences for everyone involved. As a... Show More
Job Requirements
- Ability to work at least one of the following: early mornings, evenings, some holidays, and/or weekends
- must be at least 16 years of age
- ability to stand, move, bend, lift up to 50 pounds, and perform physical tasks for 4 to 8 hours
- reliable and punctual
- willingness to take direction and work collaboratively
- strong communication skills
- ability to maintain store cleanliness and organization
Job Qualifications
- Must be at least 16 years of age
- ability to work early mornings, evenings, some holidays, and/or weekends
- preferred restaurant, retail, or guest service experience
- strong interpersonal and communication skills
- enthusiasm for customer service and hospitality
- ability to work effectively in a team environment
- willingness to learn and adapt
- physical capability to perform job tasks
Job Duties
- Provide incredible guest service by developing personal ongoing relationships with guests
- practice active listening and connection
- anticipate guest needs and proactively solve guest opportunities demonstrating product knowledge and hospitality
- make enthusiastic and knowledgeable recommendations to delight guests
- create day-making experiences that spark a chain reaction of good
- hand-craft beverages to order per Caribou standard operating procedures
- heat, prepare, and serve Caribou food offerings to standard operating procedures
- float between barista and guest service and fulfill all team member roles
- take guest orders and manage cash drawer following cash handling policies
- maintain cleanliness, sanitization, and organization standards
- anticipate future needs of team and guests
- differentiate between problems that can be solved directly and when to ask for leader support
- take direction from leaders while managing multiple priorities
- bring core values to life including supporting one another, making fun happen, being yourself, taking ownership, and serving with love
- bring joy and make fun happen in interactions
- be helpful to team members and guests
- maintain a learner's mentality with a desire to improve
- act with integrity and serve with love
- take ownership to positively impact others
- be a reliable team player and support others
- remain resilient under pressure and ask for help when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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