Team Member - Fri, Sat, Sun Available for Birthday Parties - $16.50/hr
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $22.30
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Career development opportunities
Job Description
The Michaels Companies Inc. is a leading arts and crafts retail chain specializing in creative products, custom framing, and hands-on workshops. With over 1,300 stores across 49 states in the U.S. and Canada, Michaels is dedicated to fueling the joy of creativity for customers of all ages. Established in 1973 and headquartered in Irving, Texas, Michaels has grown into the go-to destination for arts, crafts, framing, and DIY supplies, supported by robust online platforms at Michaels.com and Michaels.ca. The company also owns Artistree, a maker of specialty framing merchandise, and MakerPlace by Michaels, a marketplace devoted to handmade goods. Michaels... Show More
Job Requirements
- High school diploma or equivalent
- prior retail or customer service experience
- experience working with children or in event coordination
- excellent communication skills
- ability to work standing for long periods
- ability to lift and carry heavy boxes and climb ladders
- ability to work weekends, nights, and early mornings
- ability to interact positively with customers and coworkers
- willingness to follow company policies and safety standards
Job Qualifications
- Retail or customer service experience
- experience working with children and children's events
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication as well as listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct party participants in craft projects and activities such as face painting
- facilitate and implement party add-ons like goody bags and balloons to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails, making phone calls, and paperwork
- adjust plans based on client feedback and create backup or emergency plans
- uphold cleanliness and safety standards by setting up and breaking down events
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on benefits of Rewards program and credit cards and complete enrollments
- educate customers on Voice of Customer survey
- assist with online order processes including Buy Online Pickup in Store and Ship From Store
- participate in truck unload, stocking, and merchandise recovery
- perform store in stock optimization and assigned duties
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact respectfully with customers and team members
- cross train in custom framing selling and production
- participate in store cleanliness activities including sweeping and restroom maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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