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ocV!BE

Team Member (Employee) Relations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $100,000.00 - $125,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development

Job Description

OC Sports & Entertainment, LLC is a premier organization dedicated to creating and developing the future of live entertainment and sports experiences in Orange County, California. Our mission is to enrich the lives within our community through shared experiences, welcoming spaces, and responsible actions. We aim to be the social and entertainment hub where the diverse cultural elements of Orange County come together, celebrating the vibrant and rich collection of experiences representative of our community. Our organizational values emphasize safety, integrity, generosity, inclusivity, ease of access, and boldness in our approach to work and customer interaction.

We are curren... Show More

Job Requirements

  • Bachelor’s degree in Human Resources, Business, or comparable experience
  • 5-7 years of progressive employee relations experience
  • strong knowledge of labor laws, employment regulations, and HR best practices in California
  • demonstrated experience handling high-volume or high-complexity ER issues in hospitality, retail, restaurant, or sports organizations
  • exceptional interpersonal, coaching, and conflict-resolution skills
  • training and facilitation experience
  • ability to travel to field locations or venues as needed

Job Qualifications

  • Bachelor’s degree in Human Resources, Business, or comparable experience
  • 5-7 years of progressive employee relations experience
  • strong knowledge of labor laws, employment regulations, and HR best practices in California
  • demonstrated experience handling high-volume or high-complexity ER issues in hospitality, retail, restaurant, or sports organizations
  • exceptional interpersonal, coaching, and conflict-resolution skills
  • training and facilitation experience
  • ability to travel to field locations or venues as needed

Job Duties

  • Lead complex and sensitive employee relations investigations, ensuring fairness, consistency, and legal compliance
  • provide guidance and support to managers and team members on conflict resolution, discipline, performance issues, and policy interpretation
  • coach leaders on proactive employee engagement and team development practices
  • partner with legal counsel when necessary to mitigate organizational risk
  • develop, revise, and implement HR policies and procedures that reflect best practices and comply with federal, state, and local laws
  • ensure consistent application of company policies across locations and departments
  • conduct training sessions for managers and employees on topics such as harassment prevention, workplace conduct, and performance management
  • collaborate with HR leadership to align employee relations initiatives with business goals and cultural values
  • analyze trends in employee relations data and recommend proactive solutions
  • serve as a subject matter expert and thought partner for continuous improvement in employee satisfaction and retention strategies
  • lead prompt, thorough, and confidential investigations into complaints and concerns
  • maintain accurate documentation and tracking of all ER issues using internal systems
  • develop reports and present insights and risk assessments to HR and executive leadership

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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