Team Member

Urban Air Adventure Parks is a leading name in the indoor entertainment industry, recognized as the largest adventure park operator worldwide. Established in Dallas, Texas, Urban Air has revolutionized the location-based entertainment space by pioneering a concept that combines fun, physical activity, and innovative attractions all under one roof. The brand is committed to delivering high-energy and interactive experiences that inspire children and families to challenge themselves, build confidence, and enjoy memorable moments together. Known for its vibrant atmosphere and diverse activities, Urban Air provides a safe and welcoming environment where guests of all ages can unleash their adventurous spirit and aim higher in everything they do.

Urban Air Springfield represents one of the many locations under the Urban Air umbrella, embodying the company’s core values of safety, excitement, and customer satisfaction. As an equal opportunity employer, Urban Air Springfield promotes a work culture that values diversity and encourages the development of its team members. The company seeks individuals who are passionate about providing exceptional customer service and who thrive in dynamic, fast-paced settings.

The role of Team Member at Urban Air Springfield is essential to maintaining the high standards of guest experience the brand is known for. This versatile position involves working in different capacities including Court Monitor, Front Desk associate, Party Host, and Café staff. Applicants must have reliable transportation and the ability to work a flexible schedule that includes at least one shift between Monday and Thursday and two shifts between Friday and Sunday. The role demands a high-energy individual who can engage positively with guests, ensure their safety, and contribute to the smooth operation of the park. Team members are responsible for supervising activities, managing check-ins, hosting parties, handling cash transactions, and supporting food and beverage services.

Urban Air values candidates with previous retail or hospitality experience, though it is not mandatory, and someone with cash handling skills is preferred. Due to the physical nature of the business, the company encourages athletic-minded individuals to apply, as equal performance across the team is vital. The work environment is as energetic as the attractions themselves, requiring staff to stand, walk, and sometimes lift items during their shifts.

Overall, the Team Member position at Urban Air Springfield offers a unique opportunity to join an industry leader while gaining valuable experience in customer service, hospitality, and event management. It is an ideal role for individuals eager to grow professionally in a fun, energetic workplace and who enjoy being part of a team dedicated to helping customers create lasting memories.