Team Member

Appleton, WI, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Weekend Shifts

Job Description

Caribou Coffee is a well-established coffeehouse chain dedicated to creating exceptional day-making experiences that encourage a positive ripple effect of goodness in every community it serves. Known for its commitment to high-quality beverages and a welcoming atmosphere, Caribou Coffee blends unique coffee offerings with a strong sense of community and customer service. Founded with a purpose centered on TEAM, GUEST, and BUSINESS, Caribou Coffee embraces a culture where team members can be their authentic selves while making meaningful impacts through their work. The company values fostering life-long relationships with customers and believes in the power of serving not only great... Show More

Job Requirements

Must be at least 16 years of age
ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
ability to stand for long periods
ability to lift up to 50 pounds
good communication skills
customer service orientation

Job Qualifications

Must be at least 16 years of age
ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
preferred restaurant, retail, or guest service experience

Job Duties

Provide incredible guest service by developing personal ongoing relationships with guests
practice active listening and connection
anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
make enthusiastic and knowledgeable recommendations to delight guests
create day making experiences that spark a chain reaction of good
hand-craft beverages to order per Caribou standard operating procedures
heat, prepare, and serve Caribou food offerings to Caribou standard operating procedures
float between barista and guest service, and willingly fulfill all team member roles and responsibilities
take guest orders and manage cash drawer following all cash handling policies and procedures
maintain the look and feel of a well-run store by following cleanliness, sanitization, and organization standards
actively think and act upon what the team and guest will need in the future
differentiate between problems that can be solved directly and when to ask for leader support
understand that the team is managing multiple priorities and willingly take direction from leaders
bring the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
bring joy to the opportunity to interact with others and make fun happen
relish the opportunity to be helpful to others both to team members and guests
have a learner’s mentality and a desire to get better and do things correctly and effectively
show up in every situation looking to do the right thing, serve with love and make the biggest difference
take ownership for and be eager to make a positive impact on others
show up ready and willing to be a reliable team player and support one another
be resilient under pressure and willing to ask for help

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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