
Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Job Description
Caribou Coffee is a renowned coffeehouse company known for its commitment to creating exceptional day-making experiences for its customers. Established with a passion for delivering the best coffee and fostering a welcoming environment, Caribou Coffee has grown to become a leading name in the specialty coffee industry. Located in Green Bay, Wisconsin, Caribou Coffee operates as a vibrant community-focused brand that values teamwork, guest satisfaction, and business excellence. Their mission is to spark a chain reaction of GOOD by emphasizing the importance of team, guest, and business in all their operations.
As a part of the Caribou Coffee team, employees are embraced as part of the 'Bou Crew,' a close-knit group dedicated to making a positive impact on their community while serving world-class beverages. The company prides itself on providing a supportive work environment where individuals can be themselves, build meaningful relationships, and contribute to the brand’s success. Caribou Coffee fosters a culture that promotes respect, inclusivity, and growth, making it an ideal workplace for those passionate about hospitality and coffee.
The Team Member role at Caribou Coffee is a cornerstone position responsible for delivering unparalleled guest service and crafting beverages that meet the company's high standards. This position is designed for individuals who are enthusiastic about engaging with customers, eager to learn, and committed to upholding Caribou's purpose and values in every interaction. Team Members work collaboratively to create memorable experiences that brighten the day for every guest, encouraging a positive atmosphere within the store.
This role offers a dynamic and fast-paced environment where Team Members take on various responsibilities, including hand-crafting beverages, managing food preparation, handling cash transactions, and maintaining the overall cleanliness and organization of the store. Additionally, Team Members float between barista duties and guest service functions, demonstrating flexibility and a willingness to support the team in all capacities. The position requires a learner's mentality, resilience under pressure, and the ability to take ownership and make a difference in the guest experience.
Caribou Coffee values individuals who are proactive, attentive to guest needs, and capable of working effectively within a team. The company's core values—Support One Another, Make Fun Happen, Be Yourself, Take Ownership, and Serve With Love—are integral to the Team Member's daily responsibilities. These values encourage a positive work culture where employees find joy in their interactions and take pride in serving guests with enthusiasm and care.
Working at Caribou Coffee not only provides an opportunity to advance one's skills in hospitality and customer service but also offers a chance to be part of a brand that is committed to equal employment opportunity. The company actively promotes diversity and inclusion, ensuring a respectful environment for all employees regardless of race, gender, age, disability, or background. Team Members play an essential role in bringing this inclusive spirit to life as they interact with a diverse clientele.
Overall, a career with Caribou Coffee as a Team Member is ideal for individuals who are passionate about coffee, enjoy working in a community-focused setting, and are looking for a rewarding job that offers personal growth and the chance to make a meaningful impact each day.
As a part of the Caribou Coffee team, employees are embraced as part of the 'Bou Crew,' a close-knit group dedicated to making a positive impact on their community while serving world-class beverages. The company prides itself on providing a supportive work environment where individuals can be themselves, build meaningful relationships, and contribute to the brand’s success. Caribou Coffee fosters a culture that promotes respect, inclusivity, and growth, making it an ideal workplace for those passionate about hospitality and coffee.
The Team Member role at Caribou Coffee is a cornerstone position responsible for delivering unparalleled guest service and crafting beverages that meet the company's high standards. This position is designed for individuals who are enthusiastic about engaging with customers, eager to learn, and committed to upholding Caribou's purpose and values in every interaction. Team Members work collaboratively to create memorable experiences that brighten the day for every guest, encouraging a positive atmosphere within the store.
This role offers a dynamic and fast-paced environment where Team Members take on various responsibilities, including hand-crafting beverages, managing food preparation, handling cash transactions, and maintaining the overall cleanliness and organization of the store. Additionally, Team Members float between barista duties and guest service functions, demonstrating flexibility and a willingness to support the team in all capacities. The position requires a learner's mentality, resilience under pressure, and the ability to take ownership and make a difference in the guest experience.
Caribou Coffee values individuals who are proactive, attentive to guest needs, and capable of working effectively within a team. The company's core values—Support One Another, Make Fun Happen, Be Yourself, Take Ownership, and Serve With Love—are integral to the Team Member's daily responsibilities. These values encourage a positive work culture where employees find joy in their interactions and take pride in serving guests with enthusiasm and care.
Working at Caribou Coffee not only provides an opportunity to advance one's skills in hospitality and customer service but also offers a chance to be part of a brand that is committed to equal employment opportunity. The company actively promotes diversity and inclusion, ensuring a respectful environment for all employees regardless of race, gender, age, disability, or background. Team Members play an essential role in bringing this inclusive spirit to life as they interact with a diverse clientele.
Overall, a career with Caribou Coffee as a Team Member is ideal for individuals who are passionate about coffee, enjoy working in a community-focused setting, and are looking for a rewarding job that offers personal growth and the chance to make a meaningful impact each day.
Job Requirements
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 16 years of age
Job Qualifications
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 16 years of age
- Restaurant, retail, or guest service experience
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- Practices active listening and connection
- Anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
- Makes enthusiastic and knowledgeable recommendations to delight guests
- Creates day making experiences that spark a chain reaction of good
- Hand-crafts beverages to order per Caribou standard operating procedures
- Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
- Takes guest orders and manages cash drawer and follows all cash handling policies and procedures
- Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- Actively thinks and acts upon what the team and guest will need in the future
- Differentiates between problems that can be solved directly and when to ask for leader support
- Understands that the team is managing multiple priorities and willingly takes direction from leaders
- Brings the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
- Brings joy to the opportunity to interact with others and make fun happen
- Relishes the opportunity to be helpful to others – both to team members and guests
- Has a learner’s mentality and has a desire to get better and do things correctly and effectively
- Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- Takes ownership for and is eager to make a positive impact on others
- Shows up ready and willing to be a reliable team player and support one another
- Is resilient under pressure and is willing to ask for help
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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