Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
Career development opportunities
Job Description
Caribou Coffee is a renowned specialty coffee and espresso retailer that emphasizes creating day-making experiences, delighting guests, and fostering a warm community atmosphere. Founded in Minnesota, Caribou Coffee has grown into a respected brand known for its commitment to high-quality coffee, exceptional hospitality, and its vibrant, welcoming environment. With a focus beyond just serving coffee, Caribou Coffee’s mission revolves around sparking a chain reaction of GOOD by prioritizing the team, guests, and business. This approach has cultivated a loyal following of customers and an enthusiastic team culture known as the 'Bou Crew.' This establishment prides itself on offering a place... Show More
Job Requirements
- Must be at least 16 years of age
- ability to work early mornings, evenings, some holidays, and weekends
- ability to lift up to 50 pounds
- ability to stand and move intermittently for 4 to 8 hours
- ability to communicate effectively
- ability to multitask
- availability to work flexible shifts
- reliable and punctual
- willing to take direction and work collaboratively
Job Qualifications
- Must be at least 16 years of age
- ability to work early mornings, evenings, some holidays, and weekends
- preferred restaurant, retail, or guest service experience
- strong communication and interpersonal skills
- ability to work effectively in a fast-paced team environment
- willingness to learn and adapt quickly
- genuine passion for customer service
- basic math skills for cash handling
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- practices active listening and connection
- anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
- makes enthusiastic and knowledgeable recommendations to delight guests
- creates day-making experiences that spark a chain reaction of GOOD
- hand-crafts beverages to order per Caribou standard operating procedures
- heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- floats between barista and guest service and willingly fulfills all team member roles and responsibilities
- takes guest orders and manages cash drawer and follows all cash handling policies and procedures
- maintains the look and feel of a well-run store by following cleanliness, sanitization, and organization standards
- actively thinks and acts upon what the team and guest will need in the future
- differentiates between problems that can be solved directly and when to ask for leader support
- understands that the team is managing multiple priorities and willingly takes direction from leaders
- brings the core values to life in all actions
- brings joy to interactions and makes fun happen
- relishes the opportunity to be helpful to others
- has a learner's mentality and desires to improve and do things correctly and effectively
- shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- takes ownership and is eager to make a positive impact on others
- shows up ready and willing to be a reliable team player and support one another
- is resilient under pressure and willing to ask for help
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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