Team Member

Bloomington, MN, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $11.23 - $18.71

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Paid holidays

flexible scheduling

Job Description

Caribou Coffee is a well-established coffeehouse chain dedicated to creating day-making experiences that spark a chain reaction of GOOD for their guests, team members, and communities. Founded with a purpose rooted in exceptional hospitality and community connection, Caribou Coffee has grown into a beloved brand known for its high-quality, hand-crafted coffee beverages and welcoming atmosphere. The company emphasizes a culture where team, guest, and business priorities come together harmoniously to create memorable moments. Caribou Coffee is committed to fostering an inclusive workplace where employees can be themselves, make a meaningful impact, and build lifelong relationships while serving premium coffee and... Show More

Job Requirements

Must be at least 16 years of age
Ability to work early mornings, evenings, some holidays, and/or weekends
Able to stand and move intermittently for 4 to 8 hours during shifts
Ability to lift up to 50 pounds
Able to bend, reach, and perform physical tasks required in a coffeehouse environment
Willingness to follow all cash handling policies and procedures
Commitment to delivering excellent guest service
Ability to take direction and work under pressure
Availability to work flexible hours including weekends and holidays

Job Qualifications

Must be at least 16 years of age
Ability to work early mornings, evenings, some holidays, and/or weekends
Restaurant, retail, or guest service experience preferred
Demonstrated ability to build relationships and provide excellent customer service
Strong communication and interpersonal skills
Willingness to learn and adapt in a fast-paced environment
Ability to work collaboratively in a team setting

Job Duties

Provide incredible guest service by developing personal ongoing relationships with guests
Practice active listening and connection
Anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
Make enthusiastic and knowledgeable recommendations to delight guests
Create day making experiences that spark a chain reaction of GOOD
Hand-craft beverages to order per Caribou standard operating procedures
Heat, prepare, and serve Caribou food offerings to Caribou standard operating procedures
Float between barista and guest service and willingly fulfill all team member roles and responsibilities
Take guest orders and manage cash drawer following all cash handling policies and procedures
Maintain cleanliness, sanitization, and organization standards of the store
Think and act proactively on team and guest needs
Differentiate between problems that can be solved directly and when to ask for leader support
Take direction from leaders while managing multiple priorities
Bring Core Values to life by supporting one another, making fun happen, being yourself, taking ownership, and serving with love
Bring joy and make fun happen during interactions
Be helpful to team members and guests
Maintain a learner’s mentality with a desire to improve and do things correctly and effectively
Show up ready to do the right thing, serve with love and make a positive impact
Take ownership and be a reliable team player
Be resilient under pressure and willing to ask for help

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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